Opinion Stories - Page 2

Asian Stories

Opinion stories

AAMS launches Asia Admarcom Alliance across six markets

The pact is meant to ease fragmentation as marketers across Southeast Asia face common pressures from AI, content, data and skills gaps.

By Sean Mitchell • 4 min read • Last week

Global Stories

Opinion stories

Enterprise Resource Planning

'Human-in-the-Loop' is the industry's most comfortable lie

Enterprise buyers risk signing off on AI systems that only claim human oversight, while real-time intervention and auditability are often absent.

By Anurag Gurtu • 3 min read • Last week

Phishing

Why financial services now leads email deliverability

Strict compliance has helped banks and insurers outperform retail on inbox placement, as cleaner data now drives better delivery rates.

By Bobby Joseph • 5 min read • Last week

DevOps

Buying more tools won't scale your security ambitions, operational maturity will

Without stronger operational foundations, Asia Pacific firms risk turning new security tools into costly bottlenecks instead of productivity gains.

By Craig Nielsen • 5 min read • Last week

Customer Relationship Management

Why Customer 360 initiatives fail to deliver ROI

Poor data quality, not platform failure, is usually why Customer 360 programmes miss expected returns and erode trust across teams.

By Edmund Ng • 6 min read • Last week

Software-as-a-Service

AI is rewriting the rules of dealmaking

Deal teams are using generative AI to cut review times and surface risks in seconds, but trust and traceability remain critical.

By Justin Smith • 4 min read • Last week

Digital Transformation

'That's the wrong right idea!' is the smartest thing a lawyer can say

AI is making clients better informed before they meet advisers, shifting the value of lawyers towards judgement, challenge and risk transfer.

By Jamie Ng • 4 min read • Last week

DevOps

How AI is changing the rules when it comes to observability

Short retention windows and heavy sampling could curb AI agents' ability to reason over telemetry as observability shifts beyond human operators.

By Mike Shi Head of Product Observability and Paul Davis Vice President Sales ANZ • 4 min read • Last week

Digital Transformation

Archaic payment processes costing SMEs time and money

Australian SMEs are missing working capital gains as manual invoicing and EFTs leave payments slower and less secure.

By David Shilovsky • 7 min read • Last week

Digital Transformation

Why faster AI is exposing slower security thinking

The real risk is growing backlogs and patching delays, as AI speeds up exploit development faster than security teams can respond.

By Gareth Cox • 5 min read • Last week

Data Protection

Why Every Chief Data Officer Needs a Modern Data Quality Strategy for AI

Poor data quality is now a business risk for Chief Data Officers, undermining AI, customer service and compliance across the enterprise.

By Bobby Joseph • 6 min read • Last week

Software-as-a-Service

A Guide for Procurement Leaders: Why Building Your Own Sourcing AI Isn't Worth the Wait

Procurement teams risk 17-month delays and failed builds if they try to create sourcing AI in-house, the white paper warns.

By Paul Fox • 3 min read • Last week

Data Protection

Adding AI to a platform is easy, adding it without breaking your security isn't

Most firms rushing AI into sensitive systems lack basic access controls, leaving customer data exposed to wider breaches and governance gaps.

By Justin Smith • 5 min read • Last week

Stories from Other Regions

Opinion stories

Data Privacy

CSIRO-built tech is powering a new era of telehealth psychiatry in Australia

People in rural Australia can now reach specialist anxiety care sooner, with secure video consultations replacing long trips and clinic waits.

By Tranquil Wave Health • 4 min read • Last week

Digital Transformation

How channel partners can turn migration into a growth engine

As legacy systems fade, UK channel partners are using managed migrations to protect revenue and win new recurring income.

By Will Morey • 4 min read • Last week

Software-as-a-Service

Flexible workspace has become a managed-services play for MSPs and integrators

As flex space grows, operators are turning their floors into recurring managed-network and security contracts for MSPs and integrators.

By Workspace365 • 4 min read • Last week

Data sharing

This generation isn't growing up at local shopping centres like we did, technology can change that

Repeat offenders are driving most violence at Australian shopping centres, prompting calls for technology and police partnerships to protect families and staff.

By Brett Farley • 5 min read • Last week

Agricultural Technology

Climate resilience is becoming a core technology strategy

Weather-related outages are pushing technology firms to treat resilience as vital as emissions cuts, with connectivity now a business continuity issue.

By Nicky Preston • 5 min read • Last week