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Australian retailers face delivery gap as costs rise
Data Analytics

Australian retailers face delivery gap as costs rise

Rising fees and longer free-shipping thresholds are widening the gap between what Australian shoppers want and what retailers promise at checkout.

By Joseph Gabriel Lagonsin • 5 min read • Yesterday
Consumers use AI to compare deals ahead of Prime Day
Generative AI

Consumers use AI to compare deals ahead of Prime Day

Price remains the main driver for Prime Day shoppers, even as 43% now use AI tools to compare offers and spot discounts.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
Testlio launches AI agent testing for high-risk workflows
Digital Transformation

Testlio launches AI agent testing for high-risk workflows

Companies adopting AI agents in payments now have a new way to spot compliance and revenue risks before customers are affected.

By Joseph Gabriel Lagonsin • 4 min read • Last week
OpenAI rolls out ChatGPT memory system to US users
Data Protection

OpenAI rolls out ChatGPT memory system to US users

ChatGPT's new memory overhaul aims to keep personal details current and useful, with wider access set to follow in coming weeks.

By Mark Tarre • 4 min read • Last week
Back-to-school shopping starts early as AI drives sales
Generative AI

Back-to-school shopping starts early as AI drives sales

Nearly two-thirds of shoppers plan to buy before July, signalling a longer retail window and a bigger role for AI in bargain hunting.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Apple says App Store ecosystem topped USD $1.4tn in 2025
Digital Transformation

Apple says App Store ecosystem topped USD $1.4tn in 2025

Most of the App Store's USD $1.4 trillion in 2025 billings came from fee-free physical goods, underscoring its reach beyond software.

By Sean Mitchell • 4 min read • Last week
EU digital withdrawal rule adds pressure on returns
Digital Transformation

EU digital withdrawal rule adds pressure on returns

Retailers selling into the bloc face higher costs and slower refunds as EU rules require a visible digital cancellation option in checkout flows.

By Karen Joy Bacudo • 4 min read • Last week
Navigating data challenges in China's E-commerce market
Customer Relationship Management

Navigating data challenges in China's E-commerce market

Brands risk blind spots and sanctions in China as fragmented platforms and tighter rules make customer data harder to use and move.

By Edmund Ng • 5 min read • Last week

Stories from Other Regions

Online shopping stories

Gen Z Australians shift product searches to social
Digital Transformation

Gen Z Australians shift product searches to social

Social feeds and AI now drive discovery for most young Australians, leaving Google first choice for just 26% of Gen Z shoppers.

By Regine Laguilles • 4 min read • Today
UK shoppers expect faster product drops, survey finds
Supply Chain

UK shoppers expect faster product drops, survey finds

Social media is pushing retailers to restock faster, as 65% of UK shoppers now expect technology to keep viral items available.

By Regine Laguilles • 4 min read • Yesterday
Ecommpay adds Apple Pay & Google Pay express checkout
Fintech

Ecommpay adds Apple Pay & Google Pay express checkout

Guest shoppers could face fewer checkout steps as merchants using Ecommpay can now surface Apple Pay and Google Pay earlier in the process.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
AliExpress launches UK summer sale amid spending fears
Wearables

AliExpress launches UK summer sale amid spending fears

Worries over household budgets are driving UK shoppers towards discounts of up to 80% as summer spending comes under pressure.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
AliExpress launches UK summer sale with up to 80% off
Wearables

AliExpress launches UK summer sale with up to 80% off

Shoppers feeling the squeeze are driving demand for discounted home, garden and tech items as 86% worry about living costs, AliExpress said.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
Why the UK's agentic commerce future will be won by data, not models
Customer Experience

Why the UK's agentic commerce future will be won by data, not models

UK retailers face a bigger test than chatbot quality, as AI assistants will favour stores with accurate data, stock and trust.

By Sreeraman Mohan Girija • 5 min read • 3 days ago
Retailers make AI top priority amid cost pressures
Digital Transformation

Retailers make AI top priority amid cost pressures

Seven in 10 retailers expect growth next year even as labour costs and supply chain disruption push technology investment up the agenda.

By Sofiah Nichole Salivio • 4 min read • Last week
The rise of the strategic stock-up shopper
eCommerce

The rise of the strategic stock-up shopper

Sales events are now planning windows for households, with 70% of Australian adults bulk-buying at least one category, a survey shows.

By Brendan Straw • 4 min read • Last week
Australians turn to AI as trust gap widens, study finds
Wearables

Australians turn to AI as trust gap widens, study finds

Adoption has surged to 17.4 million users, even as most Australians remain uneasy about tech firms' data use and ad-funded answers.

By Mark Tarre • 5 min read • Last week