NatWest stories
Cogo & Personetics introduce AI-powered sustainable banking
Last month
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cx
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martech
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digital banking
Cogo partners with AI-firm Personetics, pioneering climate-conscious banking by aiding customers in understanding and managing their carbon footprints based on their spending habits.
Banks dedicate more resources to responsible AI but clarity lags behind
Mon, 18th Dec 2023
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partner programmes
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banking industry
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nab
Banks are dedicating more resources to responsible artificial intelligence, with a 43% staffing increase, but only six clarify their approach.
Permira becomes majority shareholder in CSI Group amid leadership shakeup
Sat, 14th Oct 2023
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microsoft
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cloud services
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data protection
Permira becomes main stakeholder in tech firm CSI Group in major ownership shakeup, anticipating significant growth.
Kiwi AI company’s digital human being tested at UK bank
Thu, 22nd Feb 2018
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contact centre
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martech
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chatbots
While NatWest will only deploy Soul Machines’ technology if it successfully completes a pilot, it could be used to help free up time human advisors.