Natural language processing (NLP) Stories - Page 3

Asian Stories

Natural language processing (NLP) stories

Standard Chartered & A*STAR launch S$15 million AI lab

The three-year tie-up aims to speed up fraud detection and portfolio analysis, as banks race to turn AI research into daily operations.

By Karen Joy Bacudo • 4 min read • Wed, 22nd Apr 2026

Global Stories

Natural language processing (NLP) stories

Storage

Teradata launches autonomous AI and data management platform

The new system aims to cut infrastructure friction for firms shifting AI from pilots to always-on agents across cloud and on-premises setups.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Unified Communications

Weverse deploys Google Cloud AI for global fan support

Fans in 245 countries and regions can now get round-the-clock help on tickets and merchandise as Weverse automates support with Google Cloud AI.

By Mark Tarre • 4 min read • Last month

Data governance

Proofpoint launches AI tool for compliance investigations

Compliance teams could cut manual review time as Proofpoint’s new AI platform reconstructs cases from scattered records and logs.

By Sean Mitchell • 4 min read • Last month

Unified Communications

TD Insurance launches first AI chatbot for clients

The tool aims to cut routine enquiries and help Canadians compare cover without logging in, as TD expands AI across its businesses.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Unified Communications

'Self-learning' AI big boon for Qualtrics' CX

Companies using AI for customer experience are cutting churn and lifting revenue, with Qualtrics saying richer feedback can triple insights.

By David Shilovsky • 5 min read • Thu, 30th Apr 2026

Robotic Process Automation

Microsoft adds agentic Copilot tools to Outlook inbox

Inbox and calendar chores could now be automated for Outlook users, though some Copilot tools remain limited to Frontier testers on Windows and the web.

By Sean Mitchell • 4 min read • Thu, 30th Apr 2026

Unified Communications

SAS launches Quantum Lab as firms weigh AI barriers

Practical use, not price, is now the main hurdle for quantum AI adoption, as SAS readies a tool for Viya customers later this year.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 29th Apr 2026

Customer Relationship Management

Q4 launches AI-native CRM for investor relations teams

Investor relations teams could cut admin time as Q4’s new system turns meeting notes, reports and contact searches into AI chat tasks.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 29th Apr 2026

Unified Communications

Parloa study finds big firms make customer contact hard

Many large companies are making support harder to reach, with most failing to offer clear web, chat or phone access, a Parloa study found.

By Shannon Williams • 4 min read • Thu, 23rd Apr 2026

Unified Communications

Google sees retail success with agentic commerce push

Retailers are using Google’s new AI suite to speed up shopping and support, with Bunnings already live and UCP adoption starting to grow.

By Sean Mitchell • 4 min read • Thu, 23rd Apr 2026

Digital Transformation

Luminance & LexisNexis link legal AI tools for contracts

In-house legal teams can now check contract wording against case law and statutes without leaving the Luminance workflow, after a LexisNexis tie-up.

By Catherine Knowles • 4 min read • Wed, 22nd Apr 2026

EduTech

Hyland launches AI tools for finance, SAP & education

The new releases aim to cut manual coding, tighten SAP integration and simplify student records as businesses seek embedded AI.

By Sofiah Nichole Salivio • 3 min read • Wed, 22nd Apr 2026

Data Protection

Relativity to open Singapore hub as Asia demand grows

Rising legal and compliance workloads across Asia Pacific are boosting demand for its AI tools, prompting plans for local hiring in Singapore this year.

By Sean Mitchell • 4 min read • Tue, 21st Apr 2026