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Natural language processing (NLP) stories

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Exclusive: Restoke.ai brings AI ‘restaurant manager’ to the US

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Australian start-up Restoke.ai launches its AI ‘restaurant manager’ in the US, promising to boost margins and automate back-of-house work.
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Shippo unveils AI shipping platform for agentic commerce

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Shippo has launched MCP, an AI-powered platform that lets commerce-focused agents turn natural language shipping requests into live actions.
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Spotify tests AI-style prompted playlists in New Zealand

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Spotify is testing an AI-style Prompted Playlist tool in New Zealand, letting Premium users spin up mixes using everyday written prompts.
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eflow Global launches AI eComms modules with transparent fees

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eflow Global launches AI-powered eComms modules with transparent fees from USD $0.20 per GB, cutting compliance costs for financial firms handling digital records.
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For China to lead in AI, it must first master its data foundation

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China's vast data economy faces hurdles from poor data quality, prompting a push to build a clean, reliable foundation crucial for AI leadership.
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Agentic AI to reshape Southeast Asian businesses by 2026

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Agentic AI, featuring localised language models, will transform Southeast Asian businesses by 2026, enhancing customer engagement and operational workflows.
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Abnormal AI named a leader again in 2025 Gartner email security

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Abnormal AI retains its position as a Leader in Gartner's 2025 Magic Quadrant for Email Security, praised for its AI-driven threat detection and vision.
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AI reshapes skills in tech, finance & healthcare by 2026

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By 2026, AI will transform skills across tech, finance, and healthcare, requiring new expertise in data quality, trust, and ethical governance, says OpenText.
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Snowflake & Anthropic partner for USD $200m Claude AI deal

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Snowflake and Anthropic partner in a USD $200m deal to embed Claude AI agents in enterprise data platforms, enhancing secure, multi-step data analysis.
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Gradium secures USD $70 million to launch AI voice platform

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Paris-based Gradium raises USD $70 million to launch an AI voice platform offering expressive, low-latency, multilingual voice interactions for enterprises and developers.
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EIU launches AI tool to aid decision-making in global markets

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EIU unveils Viewpoint AI, a tool that uses generative AI to simplify global market insights and support strategic decision-making in over 200 markets.
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Onton raises USD $7.5 million to expand its AI shopping platform

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Onton secures USD $7.5 million seed funding to grow its AI-powered shopping platform, aiming to simplify online product search and expand globally.
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OpenAI unveils ChatGPT shopping research with tailored guides

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OpenAI introduces a ChatGPT shopping tool offering personalised guides and real-time product comparisons to aid informed buying decisions across various categories.
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AI Singapore & Alibaba unveil regional model for 1,200 languages

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AI Singapore and Alibaba launch Qwen-SEA-LION-v4, a large language model supporting 1,200 Southeast Asian languages to boost regional AI inclusivity.
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Will AI mean the end of the road for my customer service career?

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AI is transforming customer service careers, shifting roles from routine tasks to strategic, empathy-driven jobs enriched by data and technology.
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Unanet unveils Champ AI to streamline project workflows & data

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Unanet launches Champ AI, a natural-language copilot platform to streamline project workflows and data for GovCon and AEC firms.
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Cloudera enhances data access, automation & governance for AI

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Cloudera's new platform update integrates AI automation and unified governance to enhance data access and support hybrid, multi-cloud enterprise environments.
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Goodbye Bots, Hello Conversations: How GenAI is Transforming Telco Customer Service

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GenAI is revolutionising telco customer service by replacing rigid bots with natural conversations, enhancing personalisation and speeding up support resolution.
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RobobAI unveils Agent Bob to transform procurement insights

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RobobAI launches Agent Bob, an AI tool transforming procurement by delivering instant strategic insights via natural language interaction with spend data.
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Ask Iris brings AI-powered conversational insights to Iris platform

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Cro Metrics launches Ask Iris, an AI chat tool on Iris platform, enabling easy, secure access to experimental data via natural language queries.