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New digital conference details best practices for Microsoft 365 optimisation
In this virtual conference, leading practitioners come together to share their real-world success (and failure) stories and share their tips and tricks on optimising their Microsoft 365 and SharePoint investments.
Considering Microsoft Teams for calling? What you need to know
Software-based systems such as Microsoft Teams are a popular choice for businesses needing to replace their business telephony.
EPOS launches collaborative speakerphone with automatic transcribing
Expand Capture 5 levels the playing field and empowers professionals whether they’re working remotely or from the office.
8x8 launches Microsoft Teams contact centre solution
"8x8 Contact Center for Microsoft Teams enables IT and service leaders to seamlessly embed customer engagement with global voice communications into Teams workflows to gain deeper insights across all interactions."
Video: 10 Minute IT Jams - Enghouse Interactive on the latest contact centre trends
Techday's 10 Minute IT Jams provide sharp, to-the-point insights into emerging and established technology companies that operate in the Asia-Pacific region.
How a NZ contact centre solution grew into a leading Microsoft Teams offering
NZ-based Zeacom's software has become Enghouse’s top-selling contact centre solution, with its Microsoft Teams contact centre offering at its heart.
Four ways to integrate the contact centre with Microsoft Teams and improve CX
Enterprise communications has never been more important for the employee and customer experience, and to ensure that business runs smoothly every day - and every night.
Enghouse Interactive: Why Teams is a 'game changer' for the channel
The company knew that there would be interest amongst channel partners and end users, but it turned out to be much stronger than expected.
LoopUp appoints Leigh Henderson as director of consulting for Australia
As part of his new role, Henderson will oversee the execution of Microsoft Teams cloud telephony deployments, from initial planning to project delivery.
Veeam Backup for Office 365 adds Microsoft Teams protection
"Protecting data in Microsoft Teams has been a challenge historically."
8x8 makes raft of updates to platform
The new release delivers work from anywhere insights and an improved administrator and user experience.
DXC Technology partners with Microsoft to deliver modern workplace solution
The platform will leverage several of Microsoft’s services, including Microsoft 365, Teams, Dynamics 365 and Power Platform.
New Linius solution enables search and assembly of video meeting clips
The new product, “WHIZZARD”, will soon be available to Zoom, Webex and Microsoft Teams users.
Jabra Evolve range certified for Microsoft Teams
The certification applies to Jabra’s Evolve headsets, as well as other select Jabra communication devices.
Proofpoint rolls out new Microsoft Teams integration with focus on compliance
“The integration with Proofpoint ensures that regulated firms are able to address compliance and empower employees in this new paradigm of work.”
How cloud telephony can add so much more to Microsoft Teams
Organisations that aim to set up cloud telephony functionality in Teams will need a helping hand, as the process can often be complex.
BlackBerry, Microsoft enter partnership for Teams integration
"Integrating BlackBerry AtHoc will ensure that any organisation managing critical events using Teams is able to contact, alert, and account for everyone within the organisation directly."
Dell’s new pro monitors and meeting system
The new range of monitors, meeting system and magnetic sound bar aims to provide solutions for hybrid workers.
Internet speed is not why your video meeting is slow
It’s time to stop confusing performance and latency, writes ThousandEyes principal solutions architect Mike Hicks.
ACE Training and Microsoft team up to support remote collaboration in NZ
ACE was commissioned by the software giant to deliver Teams training to Microsoft’s partners and customers via the webinars, with the aim of enabling a smooth adoption of Teams as a ‘go-to’ application to mitigate business disruption stemming from the pandemic.
BlueJeans adds cloud video interop for Microsoft Teams
With increased support for the hybrid workforce, the latest updates are designed to help organisations plan back-to-office strategies.
ServiceNow extends Microsoft partnership with new Teams functionality
Powered by ServiceNow’s digital workflow platform, the Now Platform, the new capabilities are also said to improve agent productivity by enabling them to more effectively collaborate and complete key tasks in Microsoft Teams.
Hands-on review: EPOS Sennheiser Adapt 560 BT ANC enterprise headset
The headset is Microsoft Teams certified, and it performed very well during the remote launch, with voices crisp and clear.
GoTo & Microsoft Teams: A winning collaboration
Every tool has a purpose, and with the latest integration users can now maximise productivity by choosing the right meeting solution for the task at hand.