Merchants stories

The Asia Pacific faces a surge in fraud, with sophisticated methods like deepfakes pushing financial institutions to rely on AI and machine learning to combat evolving threats, Forrester reports.

Australian consumers' payment preferences are evolving, with security and variety boosting revenue potential, says Worldpay's new report.

ACI Worldwide has named Trent Gunthorpe as the new Head of Pacific, aiming to lead digital payments transformation and drive growth across 15 nations in the region.

Fresha secures a $31 million venture debt facility from J.P. Morgan to fuel expansion, enhance AI capabilities, and support new market entries.

ShipEngine debuts its new 'ShipEngine for Platforms' in the UK, enabling ecommerce platforms to integrate seamless shipping components, enhancing merchant workflows.

NETS launches NETS SoftPOS, turning Android devices into contactless payment terminals. Merchants can now accept card, QR, and mobile payments seamlessly.

Adyen enters the Indian market with RBI authorisation, launching local payment processing and a Bengaluru tech hub to support digital payment growth.

FinTech firm PAYSTRAX partners with UK’s Cardstream to enhance cross-border payment solutions, leveraging Cardstream's global gateway for seamless online transactions.

As eCommerce expands towards an estimated market value of USD $9.3 trillion by 2027, combining network tokenisation and Click to Pay can help merchants enhance security and convenience, reducing cart abandonment and boosting customer loyalty.

Snowflake's AI Data Cloud has been deployed by eCommerce platform Shiprocket to enhance data operations, benefiting 1.5 lakh merchants with real-time insights.

Ecommpay launches a new feature allowing merchants to collect recurring PayPal payments, enhancing subscription-based business models like meal kits and pay TV.

Loop launches Ship by Loop, a logistics solution aimed at reducing return shipping costs by up to 91%, while providing access to domestic and global carriers.

Ecommpay partners with BigCommerce to deliver advanced payment solutions across the UK and EMEA, minimising costs and boosting efficiency for merchants.

Salesforce has unveiled new Einstein Copilot features aimed at marketers and merchants, enhancing AI-driven customer interaction and business efficiency.

Helsinki-based Wolt releases its third Algorithmic Transparency Report, shedding light on the AI-driven systems behind its multi-service app amid growing discussions on AI's future and regulation.

Loop expands its celebrated returns management software to support enterprise merchants on Salesforce Commerce Cloud, enhancing returns efficiency and customer satisfaction.

Unlimit's lead venture in Paytring's early funding enhances the global fintech company's drive towards redefining payment solutions for Indian businesses, a market poised to hit USD $814bn by 2029.

Hitachi Payment Services bolsters its position in India's payments industry with the acquisition of Writer Corporation’s Cash Management Business, now rebranded as Hitachi Cash Management Services.

Waave, Quest Payment Systems and Chemist Warehouse team up to deliver Australia's first Open Banking checkout option.

Jscrambler, a client-side protection platform, achieves PCI DSS v4.0 compliance, showcasing their commitment to secure transactions.