Mental Health stories - Page 10

How a South Island organisation used a tailored CRM to track the progress of its patients and boost the IT confidence of its staff.

As winter chills bite, contact centres like Mercury Energy brace for a surge in calls and employee absenteeism, revealing a crucial focus on staff wellness.

NZ contact centres risk employee welfare and profits through outmoded metrics and high stress, costing firms over £1.5bn annually, study finds.