Market research stories

Forrester has named NICE a Leader in Contact Centre as a Service (CCaaS) in a new report for the first quarter of 2023.

New research finds international call traffic declined by 7% in 2020 and that the downhill trend continues from 2015 after only a slight increase in 2020 at the start of the pandemic.

Although the emergence of SASE has contributed to some players labelling SD-WAN as outdated, ABI Research believes there's still a considerable market opportunity for innovative suppliers.

Forrester has published a series of reports that predict what tech executives need to look out for in 2022. 

GfK has launched gfknewron, an integrated, AI-powered software platform allowing companies to access market, consumer and brand data from a single source.

One in ten businesses are vulnerable after COVID-19 accelerated cloud migration, according to new research from Kordia’s specialist cloud consultancy, EMRGE.

Team82, formerly known as The Claroty Research Team, is a group known for its rapid development of industrial threat signatures, proprietary protocol analysis, and discovery of ICS vulnerabilities.

"With digitalisation so strong a trend, especially on the back of the pandemic, we believe there will be many new opportunities to build on the strong perception of the region’s cloud capabilities.”

To support future applications, enterprises should explore 5G capabilities to serve their wireless connectivity requirements, the company says.

This market will impact many different industries and future innovations will continue its growth in the wearables market.

Worldwide market for used smartphones to reach 351.6 million units with a market value of $65 billion in 2024.

An IDTechEx report forecasts that the global market for 3D printing materials will be worth $18.4 billion in 2030.

The company was the highest-scoring vendor across the three major access management use cases identified by Gartner: Internal, External and Multiconstituency.

For the first time, the gross value added (GVA) of Australia’s cybersecurity sector can be estimated, at $2.3 billion.

Smartphone shipments will return to growth in the holiday quarter and beyond driven by strong push behind 5G, according to IDC.

Enterprises’ heightened threats from criminal entities and state-sponsored actors are strongly encouraging them to adopt network security solutions.

"It is more critical than ever that organisations have access to actionable, contextualised, near real-time threat data to power the network and application security tools they use to detect and block malicious actors."

The company is listed in Gartner’s 2020 Market Guide for Security Orchestration, Automation and Response Solutions.

In 2021, RPA revenue is expected to increase 20.8% in Australia and 15.8% in New Zealand, against a global growth of 19.5%.

“While some organisations are talking a good story … predicted spending shows that most have the wrong focus.”

Technology investment and adoption is a top focus for New Zealand firms post-COVID-19, new Poly research reveals.

Omdia research reveals that the global market for prefabricated modular data centres, from the edge to the core, increased by more than 65%.

The NZ PC market for 2Q20 saw shipments of commercial and consumer PC devices grow by 61.5% YoY and 13% YoY respectively.

Recognised for Identity & Access Management in the 2020 Provider Lens Cyber Security – Solutions & Services Quadrant Report Australia.