Managed service provider stories

The modernisation of legacy computing systems will be the highest priority for Australian MSPs during the coming 12 months, according to new research.

Pax8 has launched its website in Asia Pacific, which will continue to enhance the company’s brand in the region and provide the scale needed to support its growing partner base.

As a Managed Service Provider, you know the Microsoft suite better than any telco ever will. But how do you retain ownership of the ecosystem, ensure system security, and minimise churn risk?

MSPs must understand the limitations of their current processes before improving security posture. You can't manage what you can't see. However, that's not the only challenge.

Bitdefender has released MDR Foundations, a managed security service designed for managed service providers (MSPs) that provides continuous threat monitoring and response, intelligence-based threat hunting and elite security experts.

New Relic has announced the availability of New Relic Partner Stack, an enhanced programme expanding New Relic’s commitment to partners.

Monthly recurring revenue (MRR) is the ultimate goal, the most important issue on which anyone in the IT channel should focus.

Micro Focus has announced that the latest version of its comprehensive Network Operations Management (NOM) offering for businesses is now available.

Barracuda Networks has released a report showing global services-related MSP revenue is set to increase by more than a third in 2022 compared to 2021.

Consolidating tenants can improve cost management, security and engagement after a flurry of reactive activity following the widespread shift to remote operations.

WatchGuard Technologies has announced it has entered into a definitive agreement with Vector Capital to make a large new equity investment in the business.

Kaseya and Datto have announced that Kaseya will acquire Datto in an all-cash transaction that will offer Datto’s shareholders US$35.50 per share.

"Managed services companies such as The Instillery have become essential in guiding organisations along their digital transformation journey."

Backups are a crucial part of doing business - typically most crucial directly after the realisation that one wasn't done properly.

Choosing a good cloud service provider can be the make or break choice when determining an MSP's success, and to curb this worry they should look no further than Hosted Network.

From key acquisitions to new regional data centres, Kaseya has continued to see expansive growth

Datto is encouraging all MSPs to download a free script developed and made available on GitHub for any Remote Monitoring and Management solution. 

ConnectWise will now own and develop the SmileBack customer feedback system, which is designed specifically for the MSP market.

When you adopt a cloud-first policy, you expect speed, agility, and innovation. You don’t expect to pay twice as much as running workloads in your own data centre. That wouldn’t be a selling point for any organisation looking to gain cloud flexibility whilst also lowering IT costs.

"WatchGuard continues to deliver on its vision of our Unified Security Platform that enables MSPs to offer a comprehensive set of enterprise-grade security services to protect businesses of all sizes."

The addition of Wi-Fi in WatchGuard Cloud provides cross-platform integration and centralised management, simplifying how partners purchase, deploy and manage products and services.

This latest move increases the company's reach by bringing access to Commvault's data protection solutions to more organisations in more geographies.

The scalable Business Resilience appliance allows for instant recovery of all critical workloads in an environment, regardless of where those workloads are running, the company states.

"When a reactive approach to cybersecurity is not enough, MSPs have to seriously address the choice of threat intelligence service providers."