Managed Service Provider (MSP) stories

Regulatory delays are stalling UK tech and AI projects, with a third of IT providers hit on almost every job, new research reveals.

Broadband Forum updates TR-181 with new power controls so home routers, repeaters and set-top boxes can slash energy use across Europe.

WatchGuard unveils Open MDR, offering MSPs unified 24/7 threat detection and response across mixed security estates without tool rip-and-replace.

Westcon-Comstor launches a New Zealand data centre Centre of Excellence, led by Rob Purdy, to drive multi-vendor, solutions-first channel sales.

Newo.ai and IONOS have launched a plug-and-play AI receptionist, promising SMEs 24/7 call handling, missed lead recovery and quick setup.

BCN joins Arrow’s cloud channel as a CSP Indirect Reseller, aiming to deepen Microsoft ties and expand data and AI services for partners.

UK launches cyber action plan as state-backed threats surge, forcing vital services to rethink defences and even return to tape backups.

KTC and Consult Red unveil AI Media Station, a Qualcomm-powered proof-of-concept bringing private edge AI control to living room media hubs.

Agentic AI is poised to upend the tech channel, shifting MSPs and resellers from project delivery to outcome-driven autonomous services.

Swoop is hosting Quad9’s DNS hubs across five Australian cities, restoring onshore security and performance after traffic was sent offshore.

Refer A Friend launches an app that pays people commissions for referring local trades and services, charging businesses only per completed job.

Acronis launches encrypted archival storage for MSPs and SMEs, promising rapid access, WORM immutability and predictable long-term pricing.

Channel partners in five markets plan to prioritise data-led products and consulting in 2026, edging out managed services and subscriptions.

RecordPoint appoints a new revenue chief and partner director to ramp up global AI data governance push for heavily regulated sectors.

Hyperautomation helps MSPs boost margins, overcome skills shortages and unlock new revenue by automating audits, compliance and network management.

Azul’s Java channel surges with 30% growth, 46% larger deals and more million-dollar partners as alliances and services gain momentum.

Infobip named a growth and innovation leader in Frost & Sullivan’s latest CPaaS report, praised for cross-channel AI-driven communications.

Datadobi promotes Daniel Esposito to lead global alliances, targeting services-led partners for unstructured data and governance projects.

Commvault unveils Unified Data Vault, an S3-compatible cloud service that centralises encryption, immutability and governance for backups.

Acronis sharpens MSP cyber defence with fresh threat research, expanded Microsoft 365 tools and new MDR-focused partner offerings.