KPIs stories
PR teams face flat budgets, leadership disconnects and AI disruption as they struggle to prove impact and align with business goals.
Rockwell finds OEMs shifting focus from peak performance to resilience, recovery speed and built-in cybersecurity amid rising industrial volatility.
Celonis and LeafLabs unveil an app to decode robot fleet data, linking factory‑floor telemetry to real‑world supply chain performance.
Gartner predicts public LLMs will double PR budgets by 2027 as AI search reshapes discovery and employee chatbots replace intranets.
CISOs show strong faith in cyber defences yet less than two-thirds feel ready for fast-rising AI-driven attacks and deepfake threats.
Mercury Analytics says AI will turn open-ended feedback into measurable insight by 2026, reshaping how organisations use qualitative data.
AI ambitions are outstripping legacy IT, as Netskope finds most infrastructure leaders doubt they can meet rising performance and security demands.
Testlio launches LeoInsights AI to turn fragmented QA metrics into executive-ready insights on risk, release velocity and testing investment.
KPMG warns firms' AI ambitions outpace delivery, with most chasing top maturity by 2026 but only a quarter scaling agentic AI with ROI.
With AI use surging and fines topping EUR €1 billion, robust data governance is now essential to unlock value, trust and compliance.
Xero launches AI analytics across its platform, giving small firms dashboards, forecasts and scorecards once reserved for larger rivals.
To turn digital accessibility talk into action, organisations must embed inclusive design, AI and governance across the product lifecycle.
AI is reshaping how enterprises turn data into action, speeding decisions by connecting systems, workflows and accountability at scale.
Australian midsize law firms double down on client care and incremental growth as AI use goes mainstream amid workload and talent strains.
Most organisations still cannot show pounds-and-pence returns on AI, with only 15% tracking its financial impact, a new report warns.
IMS launches BrandEquity ROI, an econometric tool to prove long-term brand ad impact and counter short-term performance bias.
AI investment risks falling flat without better orchestration across workflows, Enate warns, as UK CEOs ramp up tech and data spending.
UK SMEs remain upbeat on growth but risk falling behind as economic jitters, rising customer demands and poor grasp of AI strain marketing.
AI is now mission-critical, but slow, siloed pilots and weak data foundations are stopping organisations from turning vision into value.
Australian contact centres risk drowning in metrics; experts urge a sharper focus on a few vital KPIs to lift service, loyalty and morale.