SecurityBrief Asia - Technology news for CISOs & cybersecurity decision-makers
Asia

IT service management (ITSM) Stories

Global Stories

IT service management (ITSM) stories

Infosys expands GlobalFoundries deal for managed IT services
Data Analytics

Infosys expands GlobalFoundries deal for managed IT services

The chipmaker will shift more of its enterprise systems to a managed model as Infosys takes on applications, infrastructure and support.

By Mark Tarre • 4 min read • Today
Tanium makes Atlas AI operating system generally available
Endpoint Protection

Tanium makes Atlas AI operating system generally available

More than 1,300 organisations have adopted the platform in six weeks, as Tanium bets AI can cut endpoint security and IT workflows.

By Sofiah Nichole Salivio • 5 min read • Today
Infosys expands GlobalFoundries deal for AI-led IT services
Manufacturing

Infosys expands GlobalFoundries deal for AI-led IT services

The semiconductor maker will shift internal IT operations to a managed services model designed to cut incidents and improve employee support.

By Sofiah Nichole Salivio • 4 min read • Today
Virtana launches agentic SLA management for AI ops
DevOps

Virtana launches agentic SLA management for AI ops

Enterprises wrestling with AI workload failures and infrastructure bottlenecks may use the new tool to automate incident response and service assurance.

By Sean Mitchell • 3 min read • Last week
Kaseya opens Intelligence platform to Claude, Copilot
Software-as-a-Service

Kaseya opens Intelligence platform to Claude, Copilot

IT teams will be able to use Claude and Microsoft Copilot for real-time Kaseya workflows, with general release due in 2027.

By Sofiah Nichole Salivio • 4 min read • Last week
1Kosmos puts workforce identity tool on Google Cloud
Software-as-a-Service

1Kosmos puts workforce identity tool on Google Cloud

The listing should speed procurement for cloud customers as employers face rising risks from impersonation, fraud and stolen credentials.

By Sofiah Nichole Salivio • 4 min read • Last week
Activate IAM wins AI challenge with Teams assistant
Software-as-a-Service

Activate IAM wins AI challenge with Teams assistant

The win highlights growing demand for governed AI tools that speed up identity admin without weakening approvals, audit trails or compliance.

By Sean Mitchell • 4 min read • This month
ConnectWise launches AI-native platform for Predictive IT
Digital Transformation

ConnectWise launches AI-native platform for Predictive IT

MSPs could trim ticket loads and lift margins as the new platform ties AI automation to service workflows and security operations.

By Sean Mitchell • 5 min read • This month
Tanium named ISG leader in digital employee experience
Digital Transformation

Tanium named ISG leader in digital employee experience

Demand for automated workplace support is rising as ISG put Tanium among the top digital employee experience vendors in its 2025 study.

By Sean Mitchell • 4 min read • This month
Infoblox launches AI tool & protocol server for DDI
Hybrid Cloud

Infoblox launches AI tool & protocol server for DDI

It aims to cut alert fatigue and speed investigations by using network data to prioritise issues and automate routine remediation for IT teams.

By Mark Tarre • 4 min read • This month
Visibility can shield you against $15k/min downtime
Disaster Recovery

Visibility can shield you against $15k/min downtime

Blind spots in monitoring are pushing outage bills higher, with Splunk estimating average downtime now costs USD $15,000 a minute.

By Anthony Caruana • 4 min read • This month

Stories from Other Regions

IT service management (ITSM) stories

NeuBird AI expands ops agent to VPC & air-gapped use
Data Protection

NeuBird AI expands ops agent to VPC & air-gapped use

The update should ease compliance concerns for regulated firms by keeping incident data inside customer environments, including air-gapped sites.

By Mark Tarre • 4 min read • Last week
UK tech leaders back AI, but skills & governance lag
Digital Transformation

UK tech leaders back AI, but skills & governance lag

Many large UK firms are still struggling to embed AI into daily operations, despite strong demand and rising governance spend.

By Sean Mitchell • 3 min read • Last week
Infosys to modernise Valmet IT with AI-first model
Hybrid Cloud

Infosys to modernise Valmet IT with AI-first model

The deal is set to cut costs and speed issue resolution as Valmet shifts core IT operations onto an AI-led, cloud-based model.

By Sean Mitchell • 3 min read • Last week
Publicis Sapient launches AI platform for IT operations
Digital Transformation

Publicis Sapient launches AI platform for IT operations

Enterprises could cut IT support costs by up to 45% as the platform spots and fixes faults before they disrupt operations.

By Joseph Gabriel Lagonsin • 4 min read • This month
ManageEngine rolls out Zia Agents for IT automation
Data Protection

ManageEngine rolls out Zia Agents for IT automation

The rollout gives enterprise IT teams autonomous task execution across service, security and endpoint management, with built-in privacy controls.

By Sofiah Nichole Salivio • 4 min read • This month
Asana unveils AI work suite for human & agent teams
Customer Relationship Management

Asana unveils AI work suite for human & agent teams

Australian businesses may struggle to keep up as Asana expands AI across workflows, with only 14% having scaled it organisation-wide.

By Mark Tarre • 5 min read • This month
PagerDuty names Ingram Micro sole Australian distributor
DevOps

PagerDuty names Ingram Micro sole Australian distributor

Australian solution providers will gain simpler access to PagerDuty's incident management tools as the vendor taps Ingram Micro's reseller network.

By Mark Tarre • 3 min read • This month