The Ultimate Guide to IT Automation
2024 edition
Overview
Many tasks associated with day-to-day IT service delivery are somewhat manual, repeatable and don’t require specific skills (such as provisioning or the early stages of incident management). These and other tasks can be automated, accelerating delivery and problem resolution, while reducing IT support staff workload and allowing a focus on higher-value tasks. IT Automation includes software, systems and tools, with configurable rules driving workflows and repeatable processes.
Analyst reports
Forrester Research on Sustainable IT
Should VMware customers be considering Plan B?
Tue, 23rd Jan 2024
IDC on eInvoicing
BlackLine introduces e-Invoice Presentment and Payment
Thu, 12th Oct 2023
FMI on ML
Pump control panels market to be US$2.6 billion by 2033...
Fri, 8th Sep 2023
Forrester Research on SaaS
HashiCorp extends identity-based security portfolio for...
Fri, 23rd Jun 2023
Forrester Research on AI
Advertising agencies in the US will automate 7.5% of jo...
Fri, 16th Jun 2023
Expert columns
By Ashutosh Agarwal of SS&C Blue Prism
How Intelligent Automation (IA) is transforming Human R...
Wed, 10th Jan 2024
By Ashutosh Agarwal of SS&C Blue Prism
How Intelligent Automation (IA) is transforming Human R...
Tue, 5th Dec 2023
By Chris Smith of M-Files
Successful digital transformation strategies for future...
Tue, 21st Nov 2023
By Mark Fioretto of UiPath
Why Australian organisations must act now to meet new E...
Mon, 20th Nov 2023
By Ash Ramanayake of Milestone Systems
How improved air quality aids patient recovery and sati...
Mon, 16th Oct 2023
More expert columns
By Shweta Bhanda of Uneecops Business Solutions
Building L.I.V.E. enterprises with a fusion of AI and d...
Tue, 19th Sep 2023
By Tim O’Neill of BitTitan
How human-tech connection is key to adoption and change...
Tue, 12th Sep 2023
By Felipe Rubim of CI&T
Getting into the “flow state” of generative AI - CI&T
Wed, 6th Sep 2023
By Mark Fioretto of UiPath
There is still time for Australia to realise Vision 202...
Tue, 8th Aug 2023
By Mark Fioretto of UiPath
How automation will bolster cybersecurity in Australia
Wed, 2nd Aug 2023
By Rod Lester of NICE
Key factors to look for in a Customer Experience Softwa...
Wed, 26th Jul 2023
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