Insurance stories

Boomi and Atturra have been chosen as the two companies that will help Australian health insurer Peoplecare deliver better connected and personalised experiences.

The solution, Connected Product, is a jointly developed offering that extends the strategic alliance between NTT and SAP SE, formed in 2020.

ConnectWise has unveiled new updates to its services and highlighted the importance of cyber insurance at its IT Nation Secure conference.

Slingshot has announced a new partnership with Open that will see house, contents, and landlords’ insurance as well as energy, mobile and broadband delivered on a single bill.

Future Market Insights finds the cybersecurity insurance market is expected to reach USD$11.5 billion in 2022, growing to $61.2 billion in 10 years.

Insurance companies must ensure they proactively address security challenges and protect the privacy of customer data.

The cyber threat landscape has always been worrisome, but today these concerns are heightened given an anticipated uptick in cyber-attacks from bad actors.

Smarter technology investments can streamline collaboration for insurers, increasing efficiency, lowering costs and providing a better customer experience. 

Open finance is expected to become the standard for consumers' financial welfare and empowerment, according to an Aotearoa fintech research report.

AXA is just one of the insurance and financial services companies targeted recently by cybercriminals, and there is a pressing need in this sector to tighten security controls.

In a market that values hyper-personalisation over all else, the importance of customer experience (CX) and user experience (UX) has proven to be what matters most to the public.

“As traditional insurers expand their ecosystems to remain competitive, they must increasingly consider the value achievable through trusted partners, including BigTechs, InsurTechs and non-traditional players."

As insurers continue to amass private data from millions of Australians, it's important that they demonstrate system and organisational controls (SOC) reporting.

Putting the right infrastructure solutions in place will help businesses reduce their risk profile by ensuring backups are protected from attack.

DKG had two goals: to create exceptional customer experiences and employee opportunities; and to build a business that is more competitive and future-ready.

While 2020 was one of the most challenging years for every business, those in financial services and insurance have fared better than most.

Join Sage and IBISWorld experts as they share their experiences and what the life of a CFO will look like going forward.

"Cybercrime is becoming increasingly sophisticated and is harming more and more Australians each day."

Artificial Intelligence is said to be one of the most revolutionary forces for the insurance and financial trades in New Zealand, according to a new report by the AI Forum of New Zealand.

A new survey has found Australian workers are struggling to disconnect while on vacation

At Adobe Symposium last week, Techday chatted to TAL Australia’s head of customer relationship management, Mike Nixon.

New Zealand rural insurer Farmers Mutual Group (FMG) has upgraded its digital programme in an effort to provide improved customer services and to leverage business opportunities.

New technology is helping to create improved products, according to a new Kiwi report.

Women are more likely to run larger SMBs, but they’re also more worried, more stressed, and less likely to use an insurance broker for their business than male SMB owners.