Hospitality stories - Page 3

A report reveals 57% of travel firms struggle to unify customer data, hindering marketing strategies and customer experiences in a competitive industry.

Michael Freeman has been appointed as the Country Lead for Malaysia by construction consultancy Linesight, aiming to enhance growth in the booming sector.

Adyen has appointed Ben Wong as General Manager for Southeast Asia and Hong Kong, aiming to enhance growth and partnerships across key markets.

Chyma becomes the first Alcatel-Lucent Enterprise Hospitality Solution Accredited partner in APAC, highlighting their strategic focus on the hospitality sector.

Salesforce has unveiled Agentforce, an autonomous AI suite designed to boost productivity by automating tasks across service, sales, and marketing sectors.

CommScope and Nokia launch an AI-driven fibre and Wi-Fi solution to enhance connectivity in sectors like MDUs, hospitality, and education, promising cost savings and efficiency.

New Relic has been named a Leader in the Gartner Magic Quadrant for Observability Platforms, continuing its unmatched streak since 2012.

A study by Applause has found that 76% of consumers abandon transactions if their preferred payment method is unavailable, impacting retailers significantly.

Alcatel-Lucent Enterprise partners with One-Net Communications to boost DAC solutions in Singapore, aimed at sectors like hospitality and transport.

Alcatel-Lucent Enterprise has partnered with PT. Nusatrindo Sejati to deliver Unified Communications solutions in Indonesia, targeting key industries.

As the 2024 Paris Olympics near, cybersecurity fears rise, with experts warning of imminent threats, including AI-driven DDoS attacks and hacktivism.

The Microsoft Azure outage, triggered by a faulty CrowdStrike update, disrupted banking, aviation, and healthcare globally, highlighting cybersecurity flaws.

IDeaS and Oracle celebrate integrating nearly 2,000 properties onto OHIP, enhancing revenue management and operational efficiency for hoteliers globally.

Accor partners with Stripe to streamline payments across 5,600 global establishments, enhancing customer experience as Australia's tourism sector rebounds.

Computex 2024 concluded successfully, drawing 85,179 ICT professionals globally and featuring innovations like AI-integrated PCs, smart mobility, and metaverse tech.

HID integrates its U.ARE.U Camera Identification System with Amazon Rekognition, enhancing facial analysis and verification for self-service and POS environments.

Sunway Group partners with Rimini Street to bolster digital transformation, saving costs and driving AI and customer experience innovations for strategic growth.

Chirp Network and XMAQUINA announced a partnership to enhance AI, integrating wireless IoT connectivity with autonomous robots, revolutionising sectors like logistics and agriculture.

CommScope unveils AI-driven RUCKUS Networks solutions for the hospitality sector, promising operational efficiency boosts, increased sustainability and enhanced brand loyalty.

Yubico's YubiKey collaborates with Microsoft's Surface Pro 10 for Business for NFC-based, phishing-resistant, passwordless authentication.