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Guidewire stories

Smart Communications launches AWS-powered data centre in Singapore

Smart Communications has launched an AWS-powered data centre in Singapore to enhance secure, compliant digital engagement for ASEAN enterprises.

By Sean Mitchell • 3 min read • Mon, 3rd Nov 2025

Global Stories

Guidewire stories

Data Protection

Guidewire launches Qusar with AI agents for insurers

The new release lets insurers automate claims and underwriting tasks inside their existing systems, while keeping data access and compliance controls in house.

By Sean Mitchell • 4 min read • Last week

Software-as-a-Service

Guidewire launches AI agent framework for insurers

Insurers could speed up claims and underwriting work as the new framework embeds AI agents into core policy systems while keeping compliance controls.

By Sofiah Nichole Salivio • 4 min read • Last week

Digital Transformation

Federato opens Sydney base to target APAC insurers

The move gives the insurer software maker a foothold in a region where carriers are now seeking AI to speed underwriting and claims.

By Karen Joy Bacudo • 4 min read • Thu, 25th Jun 2026

Digital Transformation

Guidewire: Modernising insurance with accountability

Regulators are warning insurers to keep humans accountable as AI speeds up claims work and other busy tasks, Guidewire says.

By Donovan Jackson • 4 min read • Tue, 19th May 2026

Disaster Recovery

IAG New Zealand shifts core claims platform to cloud

IAG New Zealand has moved its core Guidewire ClaimCentre system to Guidewire Cloud, aiming to boost claims resilience, scale and updates.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 13th Mar 2026

Digital Transformation

How the universal adoption of AI can help women in insurance balance the scales

As AI reshapes insurance, automation could free women from routine tasks and open faster routes into higher-skilled, better-paid roles.

By Laura Drabik • 4 min read • Mon, 9th Mar 2026

Data Analytics

Guidewire showcases GenAI's capabilities in insurance risks

Guidewire touts 'insurance-grade AI' as it uses generative tools to speed risk, claims and pricing decisions for cautious insurers.

By Adam Zuchetti • 5 min read • Wed, 4th Mar 2026

Data Protection

Smart Communications gains CSA STAR Level 2 in Singapore

Smart Communications secures CSA STAR Level 2 in Singapore for its AWS-hosted SmartCOMM and SmartIQ, boosting cloud security assurance.

By Sean Mitchell • 4 min read • Tue, 3rd Mar 2026

Document Management

Smart Communications debuts AI tools for compliance-led CX

Smart Communications launches AI-powered tools to help regulated firms modernise customer communications, data capture and archiving at scale.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 5th Feb 2026

Data Analytics

Guidewire names Phil Joel VP of Solution Advisory APAC

Guidewire has appointed Phil Joel as VP of Solution Advisory for APAC, strengthening support for insurers' core modernisation and data projects.

By Melania Watson • 4 min read • Mon, 2nd Feb 2026

Data Protection

Smart Communications names Heidi Johnson to lead AI push

Smart Communications appoints Heidi Johnson as chief product and technology officer to spearhead its next phase of AI-led innovation.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 30th Jan 2026

Data Analytics

Guidewire unveils Olos to modernise pricing & AI

Guidewire unveils Olos, a cloud release unifying pricing, underwriting and workers' comp with agentic AI to speed rate changes and decisions.

By Melania Watson • 4 min read • Thu, 11th Dec 2025

Software-as-a-Service

Guidewire names Suresh Raman APAC regional vice president

Guidewire appoints Suresh Raman as APAC regional vice president to drive cloud and AI-led sales growth across key Asia Pacific markets.

By Melvin Hipolito • 4 min read • Tue, 9th Dec 2025

Digital Transformation

Guidewire to acquire ProNavigator, boosting insurance knowledge

Guidewire will acquire ProNavigator, enhancing its platform with context-aware knowledge to improve efficiency and service in the P&C insurance sector.

By Melvin Hipolito • 3 min read • Wed, 5th Nov 2025

Digital Transformation

Guidewire launches PricingCenter to speed up insurance pricing

Guidewire has launched PricingCenter, a new app to help P&C insurers speed up pricing changes with greater accuracy and real-time market responsiveness.

By Melvin Hipolito • 4 min read • Thu, 30th Oct 2025