Forrester has named NICE a Leader in Contact Centre as a Service (CCaaS) in a new report for the first quarter of 2023.

The technology platform received the highest scores possible in both metadata and commercial model categories in the 26-criteria evaluation of 13 selected content platform providers.

The Forrester Total Economic Impact of Illumio Zero Trust Segmentation (ZTS) study has found the company’s platform delivered a total benefit of $10.2 million over three years.

The cloud-based billing platform scores high in product configuration, usage rating, pricing, security, reliability, configurability and extensibility.

Network analysis and visibility (NAV) solutions are required for a zero-trust architecture, and ExtraHop is a notable NAV provider, Forrester says.

Enterprises need to focus on strengthening their overall security postures, starting with reducing the likelihood of a damaging cyber intrusion.

A new Forrester Wave report has recognised Micro Focus as a Leader in Continous Automation Testing (CAT) for its broad capabilities.

Commvault announced that Forrester has positioned the company as a Leader in the Forrester Wave: Data Resilience Solutions Suites, Q4 2022.

The findings are from Experian's latest business and consumer insight report, developed in partnership with Forrester, exploring open Banking and data privacy.

Tricentis is recognised for its strategy to be the go-to testing partner for producing functional quality, performance, and security.

The latest features in the release include Bring Your Own Key (BYOK), GitHub action integration, and user interface improvements.

To remain profitable, leading cloud players will need to pivot their investments to analytics, AI/ML, and other differentiated premium services.

Bendigo Bank, Macquarie Bank, and Suncorp are the only brands to provide good customer service this year, with the rest in the OK and poor categories.

Feedback from large enterprises highlights how Fortinet Secure SD-WAN reduce network disruption, mitigates risks, and improves time to issue resolution.

Forrester's recently released research report 'Don't Let FOMO Dictate Your Metaverse Strategy' has revealed why and how businesses should start to build a strategy to approach the metaverse.

InterSystems IRIS data platform has comprehensive translytical capabilities proven at a massive scale, and its integrated development environment shines.

Ping Identity, the intelligent identity solution, has been named a leader in the Forrester Wave: Customer Identity and Access Management, Q4 2022.

Marketers in APAC are navigating a brand new world when it comes to CDPs, according to new research from Forrester.

Research from Forrester has found that the APAC market for IoT and IoT-enabled digital transformation has grown significantly over the last five years.

Forrester Research has named WalkMe as a Leader in The Forrester New Wave: Digital Adoption Platforms, Q4 2022.

Environmental sustainability is primed to be a historic business opportunity with massive investments earmarked to fight climate change.

Barracuda cloud-to-cloud backup protects against evolving cyber threats, such as ransomware, and is now transactable in the Azure Marketplace.

"We continually monitor and improve our capabilities to defend customers from new threats, while enabling customers to protect evolving attack surfaces."

Business leaders who plan for “business as usual" modest spending increases in the year ahead will fall short, according to  Forrester.