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Food Delivery stories

LINE Plus unveils ActEngine AI for merchant support
Unified Communications

LINE Plus unveils ActEngine AI for merchant support

LINE Plus launches ActEngine AI, an agent platform automating merchant support and sales, after big gains at Thailand's LINE MAN Wongnai.

By Sean Mitchell • 4 min read • Thu, 12th Mar 2026
Grab uses FICO data platform to widen SEA credit access
Data Protection

Grab uses FICO data platform to widen SEA credit access

Grab Finance taps FICO data tech to automate credit checks across six Southeast Asian markets and boost eligibility by nearly 50%.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 6th Feb 2026
Carlsberg & Meituan link fine dining with beer delivery
Digital Transformation

Carlsberg & Meituan link fine dining with beer delivery

Carlsberg deepens Meituan tie-up, linking Black Pearl fine dining with on-demand beer delivery across China and wider Asian markets.

By Kaleah Salmon • 4 min read • Fri, 9th Jan 2026

Global Stories

Food Delivery stories

Google expands commerce tools across Gemini & YouTube
Data Analytics

Google expands commerce tools across Gemini & YouTube

Shoppers could soon buy in Gemini and YouTube without leaving Google's ecosystem as the group widens checkout and ad tools across more markets.

By Sean Mitchell • 4 min read • Last month
Koddi partners Wolt Ads on German programmatic launch
Software-as-a-Service

Koddi partners Wolt Ads on German programmatic launch

Brands and agencies in Germany can now buy Wolt's app-based commerce ads programmatically, as Koddi expands beyond travel into retail media.

By Sofiah Nichole Salivio • 4 min read • Last month
Google launches Universal Cart for agent-led shopping
Data Privacy

Google launches Universal Cart for agent-led shopping

Shoppers may save time and miss fewer discounts as Google ties price tracking, compatibility checks and checkout across its apps.

By Mark Tarre • 4 min read • Last month
Cata raises USD $5.3 million to expand branded apps
Software-as-a-Service

Cata raises USD $5.3 million to expand branded apps

Restaurants and retailers are seeking more control over customer data as the Singapore startup readies its first overseas push into Germany.

By Mark Tarre • 4 min read • Thu, 30th Apr 2026
Swiggy launches Builders Club for AI commerce developers
Hyperscale

Swiggy launches Builders Club for AI commerce developers

Approved developers will gain live access to Swiggy’s food, grocery and dining systems, as it seeks to turn AI commerce tools into a platform business.

By Joseph Gabriel Lagonsin • 3 min read • Mon, 27th Apr 2026
Sessions hits 5m orders as virtual kitchens fuel growth
Digital Transformation

Sessions hits 5m orders as virtual kitchens fuel growth

London's Sessions hits 5m delivery orders as its 400-plus virtual kitchens offer embattled independent restaurants a lower-cost growth route.

By Sofiah Nichole Salivio • 4 min read • Fri, 6th Mar 2026
Delivery Hero cuts rider escalations with Twilio voice
Unified Communications

Delivery Hero cuts rider escalations with Twilio voice

Delivery Hero uses Twilio automated voice calls to cut rider contact by 25%, slash escalations over 60% and lift last-mile answer rates.

By Melania Watson • 4 min read • Wed, 28th Jan 2026
Sessions ranked 14th in UK's fastest-growing tech list
Digital Transformation

Sessions ranked 14th in UK's fastest-growing tech list

Restaurant delivery platform Sessions hits 14th place in The Sunday Times 100 Tech list after three-year CAGR of 177.04%.

By Mark Tarre • 3 min read • Mon, 19th Jan 2026
Tech revolution reshapes global cold chain logistics
Robotics

Tech revolution reshapes global cold chain logistics

AI, IoT and automation are transforming cold chain logistics as stricter rules, pharma growth and online groceries drive rapid change.

By Sean Mitchell • 5 min read • Fri, 9th Jan 2026

Stories from Other Regions

Food Delivery stories

Dojo warns of AI fake receipts fuelling refund fraud
Identity and Access Management

Dojo warns of AI fake receipts fuelling refund fraud

Refund teams face a growing fraud risk as AI-made receipts become harder to spot and more widely used in disputes.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Fast food chains drive record QSR growth across Australia
Data Analytics

Fast food chains drive record QSR growth across Australia

Australia's fast food sector posts decade-high net growth, adding 250 QSR outlets in 2025 as Melbourne overtakes Sydney for store count.

By Karen Joy Bacudo • 3 min read • Wed, 4th Mar 2026
UK restaurants back tech, prioritising online ordering
Robotics

UK restaurants back tech, prioritising online ordering

UK restaurants plan fresh tech investment for 2026, betting most heavily on online ordering and delivery ahead of AI and smart kitchens.

By Sofiah Nichole Salivio • 4 min read • Wed, 25th Feb 2026
Building intentionality into D2C perishable fulfillment, from cart to doorstep
Customer Experience

Building intentionality into D2C perishable fulfillment, from cart to doorstep

Success in perishable direct-to-consumer fulfilment hinges on intentional planning from cart to doorstep, balancing cost, speed, and customer satisfaction.

By Guy Ironi • 5 min read • Sat, 22nd Nov 2025
Nüu Catering launches platform to streamline office meal orders
Food technology

Nüu Catering launches platform to streamline office meal orders

Toronto startup Nüu Catering launches a platform allowing office employees to order individual meals, easing group orders and boosting local restaurants.

By Sean Mitchell • 3 min read • Fri, 10th Oct 2025