Facebook Messenger stories
Over half of New Zealand's internet workforce want more remote work
Wed, 21st Feb 2024
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ai
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hybrid & remote work
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instagram
Over half of New Zealand's internet-capable workforce want to increase remote working, according to InternetNZ's latest findings; however, employer restrictions remain a significant barrier.
Zoom looks to enhance CX with AI-powered refinements
Thu, 7th Dec 2023
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crm
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uc
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data analytics
Zoom is set to enhance its AI-powered customer experience suite, improving services for businesses of all sizes.
Youthline’s new AI-powered support service is now live
Mon, 27th May 2019
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uc
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martech
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ai
Youthline launches its new Digital Assistant, Sam, to provide support and information to young people in New Zealand.
NHS staff breaking data security policies every day with WhatsApp
Wed, 14th Mar 2018
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cybersecurity
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cybercrime
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slack
The 'unsustainable' issue of NHS staff using consumer instant messaging services is actually much bigger than has been previously reported.
Marketing and messaging trends shaping Facebook Messenger this year
Mon, 22nd Jan 2018
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martech
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digital marketing
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facebook
Improved group chats, realtime features, and visual messaging are just a few of the features in store for messaging app.
Lifebroker and Jade Software launch Facebook chatbot for life insurance quote comparisons
Fri, 20th Oct 2017
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uc
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crm
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cx
Lifebroker and Jade Software launch Alfred, Australia's first life insurance comparison chatbot on Facebook Messenger, offering 24/7 real-time quote services.