Employee Experience (EX) stories - Page 10

Qualtrics' 2025 report reveals insights on enhancing employee experiences in Singapore, addressing challenges and highlighting the importance of workplace culture.

Nexthink's study reveals traditional IT helpdesks may vanish by 2027, with 79% of IT workers foreseeing a major transformation driven by AI advancements.

Riverbed has partnered with Intel to launch Aternity, a solution enhancing device observability via Intel Thunderbolt and Wi-Fi technologies, set for limited release by late 2024.

A new Salesforce study reveals five AI personas in Singapore's workforce, highlighting how employees engage with artificial intelligence in their roles.

ControlUp has been named the top Digital Employee Experience solution by the DaaS Like a Pro 2024-2025 report, used by 24% of contributors.

Lumen partners with Qualtrics to boost customer and employee experiences using real-time insights and AI, reporting a 17-point surge in their Net Promoter Score.

Generative AI revolutionises how businesses document processes, improving efficiency and employee training, heralding a new era of organisational advancement.

Logicalis has appointed Arissa Wong as Vice President of Human Resources for the APAC region, aiming to enhance employee experience and talent strategies.

Salesforce report reveals 87% of Singaporean C-suite executives rank generative AI among their top three priorities, urging rapid organisational adoption.

Freshworks appoints Murali Swaminathan as CTO, bringing over 30 years of software engineering experience to lead its global technology and innovation strategy.

Deputy boosts HR suite with Shift Pulse+ upgrade, enhancing employee engagement and sentiment insights to tackle staffing and retention challenges.

BT Group has expanded its strategic partnership with ServiceNow to enhance customer and employee experiences across all units.

Medallia has been named a leader in Forrester's Text Mining and Analytics Platforms Q2 2024, praised for its vision, innovation, and comprehensive AI-powered analytics.

Applaud partners with global med-tech firm Smith+Nephew to transform HR services with AI platform, enhancing employee experience for 18,000 staff worldwide.

Organisations are rethinking HR, focusing on agility and strategic alignment. The Access Group's Kerry Agiasotis highlights essential steps in HR transformation.

Medallia, an industry expert in customer and employee experience, earns recognition as Technology Leader in Quadrant Knowledge Solutions' Spark Matrix Digital Marketing Analytics Q4 2023 report.

Qualtrics unveils AI features, leveraging its substantial human sentiment database to improve customer and employee management.

Telstra and Cognizant form five-year strategic partnership to use artificial intelligence for innovation, enhancing customer experience and operational efficiency.

ControlUp has boosted its ControlUp Edge DX system with advanced user dashboards, employee sentiment surveys and a AI-based chatbot, aiming to optimise IT management.

Qualtrics, renowned experience management firm, welcomes Gurdeep Singh Pall as its first-ever President of AI Strategy. The former Microsoft executive will steer the AI-enriched evolution of experience management for customers and employees.