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Digital Experience (DX) stories

Contentful launches Palmata for AI brand monitoring
Software-as-a-Service

Contentful launches Palmata for AI brand monitoring

Marketers are getting a new tool as AI answer engines increasingly shape which brands customers see, compare and shortlist first.

By Joseph Gabriel Lagonsin • 5 min read • Today
Zeroseven wins top Umbraco Cloud award for Icon Group
Software-as-a-Service

Zeroseven wins top Umbraco Cloud award for Icon Group

The Brisbane agency's recognition boosts Australia's profile in Umbraco's global partner network as it expands across APAC.

By Sean Mitchell • 4 min read • 2 days ago
Kentico adds AI award in Site of the Year 2026 reset
Software-as-a-Service

Kentico adds AI award in Site of the Year 2026 reset

Digital experience projects using agentic AI will now compete for recognition as Kentico reshapes its Site of the Year awards into six sectors.

By Sean Mitchell • 4 min read • Last week
Fullstory launches AI tools to analyse user activity
Software-as-a-Service

Fullstory launches AI tools to analyse user activity

The launch aims to let firms spot user and employee problems faster, cutting manual analysis and speeding fixes for faults and bottlenecks.

By Sofiah Nichole Salivio • 4 min read • Last week
Zscaler expands Zero Trust SASE with AI agent tools
Firewalls

Zscaler expands Zero Trust SASE with AI agent tools

The update aims to simplify security operations as enterprises grapple with unmanaged devices, partners and multi-cloud workloads across AI projects.

By Sean Mitchell • 5 min read • This month
World Cup sites lag as fan pages load in six seconds
eCommerce

World Cup sites lag as fan pages load in six seconds

Fans are already waiting nearly six seconds for federation sites, exposing digital weaknesses that could hurt engagement and revenue at World Cup 2026.

By Sean Mitchell • 4 min read • This month
GitLab launches managed Google Cloud offer for firms
Software-as-a-Service

GitLab launches managed Google Cloud offer for firms

Regulated firms can now run GitLab's DevSecOps platform on Google Cloud with partner management, tighter data residency controls and new Gemini models.

By Joseph Gabriel Lagonsin • 4 min read • This month
Averlon launches Precog to block exploitable risks
Cloud Security

Averlon launches Precog to block exploitable risks

Security teams are under pressure as attacks can now begin before patches land, making early risk detection critical.

By Joseph Gabriel Lagonsin • 4 min read • This month
Gentrack names three executives to drive growth strategy
Enterprise Resource Planning

Gentrack names three executives to drive growth strategy

The utility software group is tightening its leadership as it pushes its g2 platform into more regulated markets and pursues acquisitions.

By Sean Mitchell • 4 min read • This month
LogicMonitor appoints Dave Patnaik as Vice President of APAC
Hybrid Cloud

LogicMonitor appoints Dave Patnaik as Vice President of APAC

Asia Pacific enterprises are driving stronger demand for observability tools as LogicMonitor steps up regional execution to win more contracts.

By Joseph Gabriel Lagonsin • 3 min read • This month
Sitecore buys Scrunch to boost AI search visibility
Customer Experience

Sitecore buys Scrunch to boost AI search visibility

Brands will be able to track and improve how they appear in AI-generated answers as Sitecore folds Scrunch into its software stack.

By Joseph Gabriel Lagonsin • 5 min read • This month
Countly joins ClickHouse's House Mates partner programme
Partner Programmes

Countly joins ClickHouse's House Mates partner programme

Faster, more reliable processing for large analytics workloads is driving Countly's closer ties with ClickHouse as data volumes keep rising.

By Mark Tarre • 4 min read • This month
ManageEngine launches ITCON Australia & New Zealand 2026
Security Information and Event Management

ManageEngine launches ITCON Australia & New Zealand 2026

Attendance will be free as ITCON 2026 seeks to help firms tackle rising complexity, security gaps and brittle systems.

By Sean Mitchell • 3 min read • This month

Stories from Other Regions

Digital Experience (DX) stories

Home broadband traffic jumps as fans stream tournament
Customer Experience

Home broadband traffic jumps as fans stream tournament

Home networks are under more strain as 60% of UK broadband users plan to watch the tournament, mostly from the sofa.

By Sean Mitchell • 4 min read • Last week
20i backs distributed hosting as traffic demands rise
Software-as-a-Service

20i backs distributed hosting as traffic demands rise

Rising traffic and more complex sites are pushing businesses to look beyond single-server hosting, 20i says, to reduce bottlenecks and outages.

By Sean Mitchell • 4 min read • Last week
Customers lose trust in AI in regulated industries
Data Protection

Customers lose trust in AI in regulated industries

Consumer patience is thinning, with Australian customers most likely to walk away when poor communications or clumsy data capture erode trust.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Purplle taps New Relic to cut incident response times
DevOps

Purplle taps New Relic to cut incident response times

Direct visibility into platform faults is set to cut Purplle's incident resolution times by up to 70%, helping protect sales during peak shopping periods.

By Sean Mitchell • 3 min read • Last week
Lottery Corporation names three executives in Brisbane
Digital Transformation

Lottery Corporation names three executives in Brisbane

The Brisbane-based operator is boosting digital and brand capabilities as it pushes to meet rising customer use of online channels.

By Karen Joy Bacudo • 2 min read • This month