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Customer Success Stories - Page 32

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Customer Success stories

NICE receives top Gartner scores for Digital Customer Service Centre
Unified Communications

NICE receives top Gartner scores for Digital Customer Service Centre

NICE receives top scores for Digital Customer Service Centre in Gartner's 2022 Critical Capabilities for CCaaS report.

By Catherine Knowles • 3 min read • Wed, 26th Oct 2022
Versent appoints Gavin Wilkie as Chief Financial Officer
Versent

Versent appoints Gavin Wilkie as Chief Financial Officer

Versent appoints Gavin Wilkie as CFO, bringing over 20 years of experience, while Gabriele Famous joins the board as Non-Executive Director.

By Nadine Rogers • 2 min read • Fri, 21st Oct 2022
IGEL appoints Simon Townsend & Jason Mafera as CTO for EMEA & CTO for North America
Software-as-a-Service

IGEL appoints Simon Townsend & Jason Mafera as CTO for EMEA & CTO for North America

IGEL's Office of the CTO hires Simon Townsend as Field CTO for EMEA and Jason Mafera as Field CTO for North America to optimize customer experience.

By Nadine Rogers • 4 min read • Fri, 21st Oct 2022
SurgeX appoints Jeff Mackey as Sales Application Engineer
Education, Learning & Training

SurgeX appoints Jeff Mackey as Sales Application Engineer

SurgeX has appointed Jeff Mackey as Sales Application Engineer, using his 40 years' AV experience to support sales and customer success.

By Zach Thompson • 2 min read • Fri, 7th Oct 2022
Epsilon appoints Sungjoon Choi as Chief Financial Officer
Unified Communications

Epsilon appoints Sungjoon Choi as Chief Financial Officer

Epsilon appoints Sungjoon Choi as Chief Financial Officer, bringing over 20 years of industry and financial expertise to support global growth.

By Zach Thompson • 2 min read • Fri, 7th Oct 2022
Domo appoints Brad Kasell as Principal Technology Strategist for APAC
Data Protection

Domo appoints Brad Kasell as Principal Technology Strategist for APAC

Domo, the cloud-based platform, appoints Brad Kasell as Principal Technology Strategist for APAC to drive the purpose-built technology brand in the region.

By Zach Thompson • 2 min read • Fri, 7th Oct 2022
Cohesity appoints Karen Egan as Chief Customer Experience Officer
Software-as-a-Service

Cohesity appoints Karen Egan as Chief Customer Experience Officer

Karen Egan appointed Chief Customer Experience Officer at Cohesity, bringing 27 years of software and IT industry expertise.

By Zach Thompson • 2 min read • Fri, 7th Oct 2022
CCL and Spark Business recognised with AWS DevOps Competency
DevOps

CCL and Spark Business recognised with AWS DevOps Competency

CCL has announced that Spark Business Group has achieved the Amazon Web Service (AWS) DevOps Competency status.

By Catherine Knowles • 3 min read • Mon, 3rd Oct 2022
Trellix set to launch new unified partner program in 2023
Partner Programmes

Trellix set to launch new unified partner program in 2023

Trellix announces Trellix Xtend, a partner program designed to boost profitability and growth in its global partner ecosystem.

By Catherine Knowles • 3 min read • Fri, 30th Sep 2022
Exclusive: Uniphore shares how Conversational AI can be the key to business success
Unified Communications

Exclusive: Uniphore shares how Conversational AI can be the key to business success

Conversational AI and Automation are vital tools to help further promote organisational cohesion and communication, and Uniphore is leading the charge.

By Mitchell Hageman • 4 min read • Fri, 30th Sep 2022
Nintex honours APAC partners with 2022 awards announcement
Digital Transformation

Nintex honours APAC partners with 2022 awards announcement

The company says Nintex Partner Award winners were selected based on measurable, high-impact business results and continuous process improvements.

By Mitchell Hageman • 2 min read • Thu, 29th Sep 2022
New kid on the block: How your business can build up its online marketplace expertise
Customer Relationship Management

New kid on the block: How your business can build up its online marketplace expertise

Building a successful online marketplace requires a skilled team and the right technology, says Marketplacer executive Anna Trifonopoulos.

By Anna Trifonopoulos • 4 min read • Tue, 27th Sep 2022
BitTitan appoints Tosin Vaithilingam as Senior Solution Architect
Unified Communications

BitTitan appoints Tosin Vaithilingam as Senior Solution Architect

BitTitan hires Tosin Vaithilingam as Senior Solution Architect in Hong Kong, bringing significant engineering and migration expertise to APAC customers.

By Zach Thompson • 2 min read • Fri, 23rd Sep 2022
Exclusive: Zoom shares insight into growing channel presence across ANZ
Unified Communications

Exclusive: Zoom shares insight into growing channel presence across ANZ

Zoom has had a steady sales presence across Australia and New Zealand since 2017 and has since started to pave its own unique channel strategy in the region.

By Mitchell Hageman • 4 min read • Thu, 15th Sep 2022
LogRhythm announces 2022 ANZ Partner of the Year Awards
Security Information and Event Management

LogRhythm announces 2022 ANZ Partner of the Year Awards

Chillisoft and Exclusive Networks were named Distributor of the Year for New Zealand and Australia respectively in the LogRhythm ANZ Partner of the Year Awards.

By Gaurav Sharma • 3 min read • Tue, 13th Sep 2022
Ndevr appoints Tom Devine as CEO
Supply Chain

Ndevr appoints Tom Devine as CEO

Ndevr, Oracle's consulting partner, has welcomed Tom Devine as its new CEO, taking over from Maureen Clifford who will focus on Ndevr's mid-market division.

By Zach Thompson • 2 min read • Fri, 9th Sep 2022
ConvergeOne a Cisco Gold Partner, receives Powered Service designations
Customer Relationship Management

ConvergeOne a Cisco Gold Partner, receives Powered Service designations

ConvergeOne renews its Cisco Gold Partner status and achieves Powered Service designations across key Cisco solutions.

By Zach Thompson • 3 min read • Fri, 9th Sep 2022
SAP's new recognition system to improve partner visibility
Digital Transformation

SAP's new recognition system to improve partner visibility

SAP's new recognition system for partners called the Competency Framework uses partner competency and customer outcomes as primary performance dimensions.

By Gaurav Sharma • 3 min read • Wed, 7th Sep 2022