Customer Satisfaction stories - Page 18

ECI Software Solutions appoints Riz Karim as Chief Customer Officer to enhance customer support globally in various industries.

Just as businesses adapt and evolve their strategies, consumers, too, are continually shaping and reshaping their criteria for evaluation.

The strategic use of audio in retail and hospitality venues can enhance customer experience, drive sales, and improve employee productivity.

There is a tremendous opportunity in the next few years to start using AI on the data generated by loyalty programs.

Rob Crowley, who is the CTO at Fluent Commerce, joins us today to tell us more about Fluent Commerce and the importance of composable commerce.

BlueVoyant bolsters its APJ presence as the company saw over 300% growth in customers and total contract value in the region in 2022.

Automated CX platform, Cyara, expands executive team with three global appointments including Chief Sales Officer, VP of Products, and VP of Growth.

Mojix has appointed Chris Cassidy as President and CCO. The hire is expected to drive acceleration of customer satisfaction and product innovation.

Asendia appoints Senthil Kumar as CEO of Asendia Singapore/South Asia and Stuart Foster as Managing Director of Asian Desk, APAC.

Chargeback911 appoints Pelwasha 'Pel' Faquiryan as Chief Growth Officer. Faquiryan will focus on enhancing Chargebacks911's long-term performance.

Kenneth Chen named Asia Pacific VP of ExtraHop, responsible for business strategy, sales, and execution with focus on expanding partnerships.

Amy Appleyard, a cybersecurity sales veteran, has been appointed as LastPass' chief revenue officer to lead key revenue-related functions.

LogRhythm names David Rizzo as CTO, David Kluzak as CRO, and promotes Andrew Hollister to CISO, strengthening executive leadership team.

Early investment in cloud and data centre offerings results in major new accounts, generating faster-than-market growth across the region.

The iPad 2's launch boosts enterprise mobility, balancing sleek design and usability with productivity gains, while also sparking new security challenges.

Facebook has hit rock bottom in customer satisfaction, ranking even lower than the US IRS, reveals a ForeSee Results report.

ShoreTel the IP phone systems and Unified Communications vendor has signed an established New Zealand reseller to on-sell its products.

Telecom's new data plan receives positive response, but backlash from customers on old plan who say it's near identical and slower.

Businesses urged to prioritize customer service as they face challenges in the new year. A defined channel strategy is key.