COVID-19 stories

When businesses were battling through Covid disruptions, contact centres were utilising innovative technology solutions.

In COVID-19’s wake, more than 287,000 MSMEs joined JakPreneur, a collaborative government platform that links entrepreneurs and stakeholders

RUCKUS builds and delivers purpose-driven networks that perform in the tough environments of the industries it serves.

Corpay addresses border payments and currency risk management. Offering hedging, payment technology, cash flow solutions and exotic currency capabilities

“Choosing Ricoh was large decision for us at IVE Group, to bring in a new print vendor. The first in many years,” says McCulloch. 

The global industrial cybersecurity market is expected to be worth US$20.7 billion in 2022, rising to US$43.5 billion by 2032.

New research examines the impact of Covid-19 on the digital workplace and how technology can enable new ways of working.

With recession and inflation in the mix, pursuing the right opportunities and accessing the right people have both become challenging.

In the wake of COVID-19, and as the spectre of recession once again looms, it’s a timely reminder to review your technology and make sure you’re getting ongoing value from your investment.

Australian organisations are more concerned about cyberattacks than they were prior to the COVID-19 pandemic, according to a new survey.

BeyondTrust's new survey shows Australian organisations are more concerned about cyberattacks than they were before the COVID-19 pandemic.

A new reseller partnership between Ricoh and NZ tech company Tether will focus on monitoring, hybrid work and air quality solutions.

The so-called 'new normal' office looks different to how it did pre-pandemic, and organisations need to take steps to better manage their post-pandemic workforce. 

Growing market pressures and border closures saw Datacom place increased focus on talent development initiatives for both existing and future employees.

First-party data strategies key to driving personalisation, customer satisfaction, and long-lasting relationships according to a new report.

The pandemic has heightened our awareness of our own and others’ health, and made us all much more conscious of the environments we work in.

Publicis Sapient and The Man Cave are joining forces to help support the mental health and wellbeing of young men around the world.

Western Sydney Local Health District (WSLHD) and PwC’s Consulting Business came together to solve through the challenges of COVID-19.

As businesses across the globe continue to grapple with the aftershocks of the COVID-19 crisis, it’s become crystal clear that the hybrid work model is here to stay.

Of the 250 corporate organisations surveyed, as many as 95% showed high levels of concern for all aspects of enterprise digital resilience.

Australia and New Zealand have experienced a 15% spike in sales from the previous year, continuing a trend that accelerated during the pandemic as the world turned to online shopping.

Voice analytics has many familiar and established applications. One example is sentiment analysis used to improve customer service and call center operations.

NZ Post's eCommerce Spotlight report finds online shopping for Q1 2022 is up 86% on the same quarter in 2020, before COVID-19 restrictions first came into effect.

Many organisations worldwide have accelerated DX to better respond to changing market drivers and business environments after the disruption of the pandemic.