Cloud Communications stories
Cloud Industry Forum announces partnership with Disruptive Live
Fri, 14th Jul 2023
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digital transformation
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paas
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vr
The partnership will deliver a weekly, live-streamed news and interview show on cloud computing starting Monday, July 17, at 10am GMT.
Vonage empowers customer engagement with latest release
Fri, 7th Jul 2023
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digital transformation
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messaging
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cloud communications
Vonage enhances their Conversational Commerce solution, adding new features and capabilities to elevate customer engagement.
RingCentral completes global first, rolls out compliant cloud phone services in India
Wed, 5th Jul 2023
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contact centre
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enterprise
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telecommunications
RingCentral becomes the first global cloud provider to offer fully compliant cloud phone services in India, following regulatory verifications.
Access4 renews agreement with CommsPlus Distribution
Tue, 20th Jun 2023
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cloud services
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uc
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saas
CommsPlus Distribution currently provides the Access4 unified cloud communications and collaboration solution through SASBOSS to over 35 partners nationwide.
Ngee Ann Poly and AWS launch cloud computing specialisation
Thu, 1st Jun 2023
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cloud services
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aws
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cloud specialists
Internships and AWS training and certification programme integration into NP's curriculum to advance local info-communications technology workforce.
Knight Frank launches SEA-5 Data Centre Opportunity Index
Tue, 18th Apr 2023
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data centre operators
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data centre maintenance / management
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it infrastructure
The proprietary tool assesses the data centre ranking of each SEA-5 market, including Malaysia, Indonesia, Thailand, Philippines and Vietnam.
Vonage named Leader for conversational cloud by Opus
Tue, 11th Apr 2023
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digital transformation
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leadership
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research
Vonage named Leader by Opus Research in Conversational Cloud report for its comprehensive cloud communications solutions.
Symbio, Cisco partner to launch Webex Calling in Singapore
Wed, 6th Jul 2022
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cloud services
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it infrastructure
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cisco
Symbio has partnered with Cisco to launch a unified communications offering for Cisco's Cloud Connect for Webex Calling.
RingCentral and Mitel enter strategic partnership to enrich cloud comms
Thu, 6th Jan 2022
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contact centre
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mitel
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ringcentral
RingCentral and Mitel have partnered to offer a migration path to RingCentral's cloud communications platform for Mitel's global customer base.
Video: 10 Minute IT Jams - An interactive demo of Twilio's Messaging API
Fri, 20th Aug 2021
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twilio
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cloud communications
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api
Twilio developer evangelist Phil Nash showcases an interactive demo on the solution, and discusses customer success stories with this and other Twilio APIs.
Video: 10 Minute IT Jams - Who is Twilio?
Wed, 11th Aug 2021
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twilio
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cloud communications
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api management
In today's interview we have Twilio vice president for APJ Lee Hawksley, who discusses the company's products and solutions.
Zoom moves into contact centre market, acquiring Five9 in $14.7 billion stock transaction
Tue, 20th Jul 2021
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crm
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contact centre
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martech
Zoom has announced a definitive agreement to acquire the cloud contact centre Five9 in an all-stock transaction valued at approximately $14.7 billion.
8x8 unveils Experience Communications as a Service to help organisations meet new work requirements
Fri, 28th May 2021
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contact centre
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cx
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martech
8x8 introduces Experience Communications as a Service (XCaaS; merging UCaaS and CCaaS to enhance employee and customer experiences.
Dialpad expands Australian channel leadership team
Tue, 25th May 2021
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contact centre
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cloud communications
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dialpad
The new team leads will support Dialpad’s national channel program and assist with partner enablement and growth.
8x8 adds new business messaging features to Microsoft Teams
Tue, 11th May 2021
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contact centre
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microsoft
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microsoft teams
8x8 has announced its new 8x8 Voice for Microsoft Teams app has now added SMS, MMS, and fax capabilities to extend the teams experience for users.
LoopUp appoints Leigh Henderson as director of consulting for Australia
Thu, 28th Jan 2021
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microsoft
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uc
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microsoft teams
As part of his new role, Henderson will oversee the execution of Microsoft Teams cloud telephony deployments, from initial planning to project delivery.
RingCentral launches new partner programme
Thu, 4th Jun 2020
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uc
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contact centre
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partner programmes
Enables qualifying partners to manage the sales process end-to-end for opportunities for organisations of up to 400 employees.
Arkadin relaunches as NTT’s cloud communications division
Tue, 24th Mar 2020
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microsoft
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uc
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cisco
The division will continue to work with organisations to provide collaboration solutions, which in the recent climate is more important than ever.
MNF Enterprise and AARNet announce cloud calling partnership
Mon, 24th Feb 2020
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uc
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edutech
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microsoft teams
Together, the two companies will provide voice communications solutions to the country’s education and research sector.
8x8 names three new global execs
Mon, 20th Jan 2020
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uc
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contact centre
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8x8
8x8 boosts leadership with new EVP, CCO and VP amid strong market push.
Quantum expands offerings with new line of distributed cloud services
Fri, 28th Jun 2019
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cloud services
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hybrid cloud
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quantum computing
Quantum Corp has launched Distributed Cloud Services to allow users to focus on business goals and improve user experience.
Zoom Phone beta announced for local customers
Thu, 16th May 2019
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voip
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contact centre
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uc
Zoom expands with Aussie beta, BYOC, and enhanced cloud PBX features.
Exclusive: How the channel can take advantage of cloud communications
Mon, 1st Apr 2019
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uc
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contact centre
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ingram micro
Ingram Micro NZ, 8x8 and Tradewinds discuss the state of cloud communications in ANZ and the channel opportunity it presents.
Cloud communications turns US$45b collaboration market on its head
Tue, 29th Jan 2019
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microsoft
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uc
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contact centre
It comes as little surprise that cloud is continuing on its disruptive path – this time in the collaboration market.