ChatGPT stories - Page 24
CXone used by more than one million agents and supervisors
Fri, 17th Mar 2023
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uc
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cx
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martech
NICE has announced that CXone has more than one million agents and supervisors using the complete breadth of its functionality.
New Relic integrates MLOps capability that monitors OpenAI's GPT
Thu, 16th Mar 2023
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apm
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ai
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software development
With two lines of code, engineering teams can monitor OpenAI completion queries while simultaneously tracking performance and cost metrics in real-time.
Salesforce launches Einstein GPT, a world first in AI CRM tech
Wed, 8th Mar 2023
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crm
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data analytics
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martech
Salesforce has officially launched Einstein GPT, the world's first generative AI CRM technology, which delivers AI-created content across key interactions.
IWD 2023: Can AI help to address gender bias in technology?
Wed, 8th Mar 2023
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martech
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llms
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ai
There's a lot of buzz about ChatGPT right now. I've been testing out the technology and wondering where this innovation will take us.
Cybercriminals using ChatGPT to generate scams – report
Fri, 3rd Mar 2023
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email security
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llms
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cybersecurity
Cybercriminals are using ChatGPT to create deepfake chatbots, phishing campaigns and malware, according to a new report.
Revolutionise your marketing strategy in 2023 with these AI tools
Tue, 28th Feb 2023
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ai
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synthetic data
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marketing
If you're a content creator, a marketer, or a business owner, there are numerous AI tools available that can aid you in your day-to-day work.
Caught in the crosshairs: Tech sector a major target of ransomware
Thu, 23rd Feb 2023
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ransomware
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supply chain
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cybersecurity
The technology sector was a major target of ransomware in Q4 2022; and large IT providers are likely to be targeted in 2023.
ConnectWise first MSP software vendor to integrate with ChatGPT
Wed, 15th Feb 2023
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it automation
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ai
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integration
ConnectWise has announced an integration with OpenAI's ChatGPT, the cutting-edge generative AI language model, with its remote monitoring and management tools.
NICE launches a conversational CX with ChatGPT-enabled CXone
Wed, 1st Feb 2023
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uc
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cx
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martech
Integrating CXone Expert and OpenAI's generative modelling enables consumers to resolve issues with human-friendly automated self-service.
Microsoft announce general availability of Azure OpenAI
Tue, 24th Jan 2023
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datacentre infrastructure
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public cloud
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ai
Microsoft has revealed the general availability of its Azure OpenAI service in a continued effort by Microsoft to democratise AI services.
Programming, writing and research skills in hot demand
Fri, 6th Jan 2023
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ai
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software development
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agentic ai
Programming, writing and research skills are dominating the freelance job market, according to the Fast 50 Q4 2022 Index.