Bots stories

Consilium Software has launched UniCRM, a new platform that unifies Help Desk, Collections, and Telemarketing to boost contact centre efficiency and customer experience.

SOAX has revamped its pricing model, offering discounts of up to 50% and enhanced data allowances by 100%, streamlining data extraction for businesses.

Research shows Facebook's grip on young Brits is waning, with 70% of those aged 18-24 reducing their use, favouring platforms like TikTok and Instagram.

As Australian airlines brace for the bustling holiday season, they face a rising tide of malicious bots threatening customer trust and revenue.

Cequence warns businesses could face average losses of USD $2.58 million per hour this December due to surging malicious bot traffic and fraud.

A study by Imperva reveals that 71% of UK consumers face challenges securing Christmas gifts due to scalping bots inflating prices by over 105%.

Netacea has secured an additional GBP £4 million investment from Mercia Asset Management to enhance its fight against sophisticated bot attacks.

In a new article, Shira Itzhaki from Forter examines the dual role of bots in eCommerce, highlighting the challenge of distinguishing harmful from helpful bots.

SailPoint Technologies has launched Machine Identity Security to help businesses manage machine identities effectively amid growing security concerns.

A survey reveals critical security gaps in managing non-human identities, with only 15% of organisations confident in their NHI security measures.

New research shows a rise in malicious bot activity within the travel sectoe, with just 51.1% of traffic generated by humans.

Akamai's latest report reveals that 42% of web traffic is bot-driven, with 65% of these bots malicious, heavily impacting the eCommerce sector.

Fastly's global edge cloud platform adds a Bot Management solution to its Managed Security Service, presenting an avant-garde 30-minute time-to-notify SLA.

In the cyber-threat landscape, e-commerce businesses constantly juggle between providing a fast, seamless user experience and robust security measures, with threats ranging from bot attacks to DDoS assaults.

Australian businesses are urged to use AI technology to combat increased ransomware attacks, bolstered by a rise in AI-powered cyber criminality.

Fastly has launched its Bot Management system, a cybersecurity advancement aimed at thwarting bot-triggered online fraud and abuses.

While attackers leverage AI for phishing and automated attacks, it also bolsters defenders' toolkit with enhanced threat detection, email security, training, response, and application security.

94% of senior UK finance professionals consider AI-driven market manipulation an impending threat, as bots harbour potential to covertly disrupt trading, cites a study by eflow Global.

Barracuda Networks proposes sturdy measures against escalating Australian credential stuffing scams, affecting around 20,000 consumers, with increased bot-assisted logins and poor password hygiene.

Whatever the goal of the attackers, e-tailers must remain one step ahead in detecting and stopping attackers from compromising their APIs.