Automation Stories - Page 12

Global Stories

Automation stories

Don't lose the human connection in AI-supported recruitment

Human judgement is becoming more valuable as AI screens CVs, with candidates wary of being reduced to data points and overlooked for potential.

By Anthony Caruana • 4 min read • Last month

DevOps

AI incidents hit 93% as governance lags, study finds

Governance gaps are leaving firms exposed, with only 19% meeting the readiness bar as AI-related infrastructure incidents spread across organisations.

By Sean Mitchell • 4 min read • Last month

Storage

Tech Mahindra expands Telefónica Germany cloud deal

The multi-year project aims to give Telefónica Germany more control over data, resilience and AI-ready services as it modernises infrastructure.

By Sean Mitchell • 3 min read • Last month

Manufacturing

Asia-Pacific manufacturers face cyber physical damage gap

Uninsured losses could hit production lines and supply chains as cyber-attacks increasingly target industrial systems across Asia-Pacific.

By Sofiah Nichole Salivio • 4 min read • Last month

DevOps

Cycloid launches managed environments for platform teams

Platform teams can now enforce access, naming and tagging rules automatically, reducing ticket-driven deployment delays and chargeback errors.

By Sean Mitchell • 3 min read • Last month

Software-as-a-Service

8x8 launches AI Routing for broader customer service

Customer queries can now be directed to experts beyond the contact centre, as 8x8's new tool uses data to match issues in real time.

By Mark Tarre • 4 min read • Last month

DevOps

Gartner warns AI coding costs may top developer pay by 2028

Rising token use and usage-based pricing could make AI coding a bigger line item than developer salaries, Gartner said.

By Karen Joy Bacudo • 4 min read • Last month

Digital Transformation

AI trainer roles lead global hiring surge, Randstad finds

Demand for specialist AI staff is lengthening vacancies and driving salaries higher as firms move from experiments to deployment.

By Joseph Gabriel Lagonsin • 5 min read • Last month

Digital Transformation

T2 deepens NetSuite tie with Annexa for retail systems

Five-day weekly reconciliations have been cut to minutes as T2 consolidates systems around NetSuite to support omnichannel growth.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Virtualisation

Exclusive: Virtuozzo sees GPU clouds reshape AI infrastructure

AI demand is pushing cloud providers towards GPU-as-a-service models, with efficiency and utilisation emerging as key differentiators.

By Jake MacAndrew • 3 min read • Last month

Hybrid Cloud

Cloudhouse cuts configuration drift detection time by 99%

Teams can now spot unapproved infrastructure changes in minutes, helping reduce outage and audit risk as firms face tighter resilience scrutiny.

By Mark Tarre • 3 min read • Last month

Stories from Other Regions

Automation stories

Customer Relationship Management

How this Ont. town is using AI from bylaw to trash pickup

Data silos and staff time are being cut as the township uses AI agents to speed calculations, analyse waste and answer residents online.

By Jake MacAndrew • 4 min read • Last month

Marketing Technologies

aKillion & Subtext launch AI texting tool for campaigns

Campaigns could gain faster voter engagement as aKillion and Subtext's new AI texting platform turns inbound messages into managed conversations.

By Sean Mitchell • 4 min read • Last month

Software-as-a-Service

Float raises CAD $85 million to expand AI finance platform

Its valuation has jumped 70% as the Toronto fintech uses fresh capital to broaden AI tools and hire across the business.

By Karen Joy Bacudo • 4 min read • Last month

Digital Transformation

ArvatoConnect appoints new leaders as AI reshapes service

UK regulated firms are rethinking customer service as AI cuts routine work and pushes more complex queries back to human teams.

By Sofiah Nichole Salivio • 4 min read • Last month

Smart Cities

Geospatial demand outpaces team capacity in Britain

Three-quarters of geospatial teams say demand is rising faster than capacity, heightening pressure on staff, systems and decision-making.

By Sean Mitchell • 3 min read • Last month

Digital Transformation

Manhattan launches marketplace for supply chain AI tools

Customers will soon be able to add supply chain AI agents and extensions without complex integration work through Manhattan Marketplace.

By Mark Tarre • 4 min read • Last month

Drones

OptiValue Tek launches SENTINEL-DOME for drone defence

Airports and energy sites facing escalating drone threats may gain faster response times as the new system combines radar, cameras and interceptor drones.

By Joseph Gabriel Lagonsin • 3 min read • Last month