Automation stories
Sinch partners with OneReach.ai to boost global AI comms
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crm
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uc
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digital transformation
Sinch partners with OneReach.ai to launch AI-powered agentic experiences, enhancing global customer communication across messaging, voice, and email channels.
Agentic AI: Redefining how we work with technology
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risk & compliance
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ai
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cybersecurity
Agentic AI is transforming Australian businesses, enabling smarter, faster decisions and reshaping innovation, productivity and growth strategies.
Asia-Pacific organisations honoured for digital transformation
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digital transformation
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cx
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martech
Smart Communications has honoured leading Asia-Pacific firms, including ING and Westpac, with 2025 SCALE Awards for digital transformation and customer engagement.
BlackLine launches new AI tools to boost CFOs' financial insights
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ai
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agentic ai
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cfo
BlackLine has enhanced its financial automation platform with AI agents to boost CFO office efficiency, accuracy, and real-time financial intelligence.
DXC launches solution with SAP & Microsoft to boost AI use
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uc
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digital transformation
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partner programmes
DXC Technology launches DXC Complete with SAP and Microsoft, a unified solution offering flexible pricing to modernise SAP systems using AI and cloud services.
Care & tech jobs surge as traditional roles decline in Australia
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uc
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digital transformation
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hcm
Australia's workforce grew 22.9% since 2014, with dramatic rises in aged care and tech roles, while traditional jobs like travel agents and farmers declined.
Panaseer launches tool to automate enterprise compliance tasks
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apm
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risk & compliance
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cybersecurity
Panaseer has launched the Cyber Frameworks Catalog to automate compliance management, easing security reporting for firms in regulated sectors.
AI adoption grows in Singapore retail as trust concerns persist
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digital transformation
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cx
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martech
Salesforce's report reveals 85% of Singaporean retailers plan to boost AI investments, with 69% viewing AI agents as vital for competitive edge in 2025.
Innovation forges a secure & sustainable technology future
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data protection
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digital transformation
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data privacy
On World Technology Day, leaders from Axiado and Xpedeon underscore innovation's role in fostering sustainable, secure, and resilient digital and construction futures.
Outpost24 expands platform for data & social threat defense
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cybersecurity
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threat intelligence
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dark web
Outpost24 enhances its External Attack Surface Management platform with Social Media and Data Leakage modules to boost threat detection across digital channels.
KPMG launches AI Trust suite to aid risk & compliance efforts
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partner programmes
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genai
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data privacy
KPMG launches AI Trust services with ServiceNow to help firms improve AI governance, risk management, and compliance across all stages of AI adoption.
AI & unified platforms shape the future of self-service
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cx
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martech
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digital entertainment
B2C firms are embracing AI-powered self-service platforms to cut costs and boost customer flexibility, enhancing subscription account management.
Lastwall IdP earns FedRAMP nod for quantum-ready Zero Trust
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hybrid cloud
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cloud security
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advanced persistent threat protection
Lastwall's Identity Platform has earned FedRAMP Moderate Authorisation, enabling US federal agencies to deploy quantum-resistant Zero Trust cybersecurity solutions.
How outsourcing and automation plug the cybersecurity skills gap
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it training
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advanced persistent threat protection
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ai
Australian and New Zealand firms tackle cybersecurity talent shortages by outsourcing and automating, bridging gaps while enhancing defences against evolving threats.
The new standard for corporate travel is real-time, policy-smart, and employee-centric
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expense management
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automation
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business travel
Corporate travel evolves with real-time, policy-smart systems creating agile, cost-effective journeys that empower employees and streamline spending.
IT leaders embrace hybrid AI strategies amid rising challenges
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private cloud
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hybrid cloud
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digital transformation
A F5 report reveals 96% of firms now deploy AI for critical operations, embracing hybrid strategies despite cost and security challenges.
NICE & ServiceNow partner on AI to unify customer service
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crm
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uc
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devops
NICE and ServiceNow partner to launch an AI-powered platform by Q4 2025, uniting customer service and enterprise operations for faster, seamless fulfilment.
Evernet to boost managed IT services with LogicMonitor AI tools
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saas
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uc
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digital transformation
Evernet Systems partners with LogicMonitor to boost managed services with AI-driven monitoring, enhancing IT performance and operational insights for clients.
TCS MasterCraft introduces GenAI for faster legacy IT modernisation
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digital transformation
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application security
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it automation
TCS has updated MasterCraft with GenAI and Agentic AI to cut legacy IT modernisation costs by 70% and double the speed of transformation projects.
Finance pros boost productivity with AI but face ROI doubts
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digital transformation
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fintech
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data privacy
Two-thirds of finance pros in the UK and US use AI daily to boost productivity, yet many struggle to measure its ROI effectively, says new Emburse report.