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Neutrinos launches AI Agent Library to boost insurance process automation

Thu, 24th Jul 2025

Neutrinos has released an AI Agent Library designed to support insurers in operationalising artificial intelligence across various functions.

The AI Agent Library includes more than 50 agents tailored to address challenges specific to the insurance sector. The library is delivered via the company's intelligent automation platform, supporting orchestration and large-scale deployment of agentic AI models.

Purpose-built models

The new library contains models that address various functional requirements of insurance operations. Applications defined by Neutrinos include claims automation, where agents orchestrate claims intake, verification, and decision support for adjudicators. For underwriting and risk assessment, agents are built to model risk, analyse documents, and recommend next steps. Fraud detection capabilities include real-time anomaly identification, evidence validation, and risk flagging. Additionally, customer communication agents support interactions spanning the policyholder lifecycle, while other agents provide medical and document intelligence by extracting and classifying unstructured data across different insurance workflows. The library also includes agents for distribution support and compliance, focusing on operational oversight and audit readiness.

According to Neutrinos, the platform is positioned to integrate seamlessly alongside both legacy and modern insurance systems, with the aim of helping insurers minimise disruption as they implement and scale AI-enabled processes.

Implementation and scale

Neutrinos is providing guidance to insurers throughout the deployment process. This incorporates identifying opportunities for agent adoption, designing multi-agent workflows, and scaling AI deployments while maintaining governance and observability. The company stated that its approach is based on real-world use cases in insurance to provide teams with what it describes as an enterprise-grade foundation for AI deployment.

"For insurers looking to get started with agentic AI, this library delivers a fast, scalable, frictionless on-ramp," said Samik Ghosh, CEO and Co-Founder of Neutrinos. "Whether these are your first AI agents or you've already built some in-house or with other partners, the Neutrinos platform works alongside them. This library of agents reflects real-world insurance use cases and gives teams a practical, enterprise-grade foundation to deploy context-aware, governed AI without starting from scratch."

The company emphasised the flexibility of the offering, stating that the agents can be introduced at any point in the insurance business process.

"Insurers can introduce AI agents at any point in the business process, automating manual tasks or accelerating time to value, with seamless handshakes to legacy or modern platforms, minimizing disruption to existing systems," added Ghosh.

Focus on insurance sector

The AI Agent Library is positioned for use in underwriting, claims, distribution, customer engagement, document intelligence and compliance – all areas highlighted as priorities for process automation within insurance firms.

Neutrinos underscored that the agent models are purpose-built to accommodate regulatory and operational requirements common in the insurance sector, seeking to provide consistency and governance as insurers scale up their automation initiatives.

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