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Incode partners with Hoteza for biometric check-in
Thu, 10th Nov 2022
FYI, this story is more than a year old

Incode has announced a new strategic partnership with Hoteza, which is said to offer seamless and secure hotel self-check-In through biometric authentication.

Through the partnership, guests will be able to start the check-in process before arriving at their hotel destination through Incodes biometric verification process. 

Guests will experience an effective self-check-in process on the Hoteza Guest Journey Platform (a cloud-based content management system) using Incode's fully integrated and secure optical character recognition and its facial recognition technology, FaceMatch.

More than 500 hotels around the globe in the Hoteza portfolio, including Kempinski, Hilton and Radisson, will now have the opportunity to join the solution. Guests will be able to skip lines and check in before arrival via email or other communication channels. 

The company says that the streamlined process will allow staff to spend their resources on other activities, allowing them to fully commit to their role as hosts.

"We were looking for the best and the most secure partner to work with on our self-check-in solution, and we are thrilled to partner with Incode," says Nikolay Beloshitsky, Hoteza CEO. 

"We are glad to have found an efficient and dedicated partner in the hospitality industry with a growth mindset to match our own."

Hoteza is an interactive, guest-facing platform for entertainment, information and communication controlled from one Cloud-based content management system. 

It offers Internet Protocol Television (IPTV) solutions, mobile & in-room tablet apps, Digital Signage and high-speed Internet Access. 

With Incode's facial recognition,  the company says guests will experience more effective and efficient modern check-in solutions.

Ricardo Amper, CEO of Incode, says that the company is continuing to look for ways to help enhance the customer experience and is excited to be able to help implement the new technology.

"We are always looking for ways to elevate customer experiences through our technology. We are excited for guests using Hoteza to experience quick and secure check-in and overall, a smooth experience."

Incode's contactless check-in and check-out guest experiences can service multiple dimensions of the hospitality industry, including hotels and resorts. 

Their technology in ID capture, liveness detection, face match, passport validation and credit card enrollment is made to produce elevated guest experiences.

Incode's new partnership with Hoteza is the latest in the company's strategic growth and momentum initiatives. In October 2022, Incode partnered with Sardine to deliver user verification to prevent fraudulent financial activities. 

Incode Workflow was also recently revealed, with advanced functionality to help businesses tailor consumer experiences based on risk level.