CelcomDigi launches MobileSHIELD app to boost digital safety
CelcomDigi has introduced MobileSHIELD, a mobile security application aimed at enhancing the safety of customers online.
The new service, launched by CelcomDigi, is developed in partnership with F-Secure and uses artificial intelligence to help protect users from digital threats including scams, malicious applications, identity exposures and privacy risks.
MobileSHIELD features a range of security functions designed to be managed through a single application interface. These include scam and security protection, which blocks fraudulent websites and scam SMS messages, secures Wi-Fi connections and provides safeguarding during online browsing, banking, shopping and downloading activities.
Features and functions
Identity monitoring is included within the app, sending alerts to users if their personal data is leaked online, allowing them to act to prevent further risks. The device protection capability detects and blocks malware as well as potentially unsafe applications.
In addition, the privacy VPN feature encrypts internet activity, enhancing privacy especially when customers are using public or unsecured Wi-Fi networks.
Customers interested in using MobileSHIELD can subscribe via the Celcom Life or MyDigi applications. The security app is available for download through common app stores at a price of MYR RM10 per month, or at MYR RM4 per month with a 12-month contract. Those subscribing between early August and mid-September 2025 are eligible for a complimentary one-month trial period.
Company statement
As part of its commitment to protecting Malaysians in the digital space, CelcomDigi Berhad ("CelcomDigi") today introduced MobileSHIELD, an AI-powered mobile security app that gives customers full control over their digital safety. MobileSHIELD helps customers to stay protected from digital threats like scams, malicious apps, identity leaks, and privacy threats.
This rollout is part of CelcomDigi's ongoing strategy to enhance its offerings in digital security and aligns with its series of educational initiatives aimed at online safety. These programmes include the S.A.F.E. Internet campaign, various scam awareness and reporting initiatives and the annual Trust Circle Forum. These efforts are structured to equip Malaysians with information and tools to improve their online security awareness.
MobileSHIELD aims to provide users with more direct control over their online protection in an environment where digital threats are becoming more prevalent.
CelcomDigi currently supports over 20.6 million users on its mobile network across Malaysia and was formed following a merger in late 2022. The company leverages its extensive network coverage, distribution touchpoints, and a broad portfolio of digital products and services to meet the country's growing connectivity needs.
The operator has outlined ambitions to advance the nation, foster societal progress, and lead in inclusion and environmental, social, and governance (ESG) practices. Its initiatives are supported by a focus on delivering superior customer experiences, driven by its workforce of "CDzens."
