About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon - Page 6
Firms relax identity controls to speed risky AI rollouts
Last month
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digital transformation
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pam
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it automation
Rushing to embrace AI, most firms are easing identity controls despite visibility gaps around powerful non-human and AI-linked accounts.
Keysight unveils SBOM Manager to meet new cyber rules
Last month
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application security
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physical security
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devsecops
Keysight debuts SBOM Manager to automate software bills of materials as EU and US cyber rules tighten transparency and compliance demands.
Alert overload leaves mid-market security teams exposed
Last month
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digital transformation
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advanced persistent threat protection
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socs
Manual context-gathering leaves mid-market security teams missing threats, as 79% rely on third parties to spot attacks their tools overlook.
Secure.com urges 'human-first' design for security ops
Last month
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firewalls
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siem
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network security
Secure.com warns SOCs face rising risk from clunky workflows and alert overload, urging 'human-first' design and greater automation.
Study finds AI models develop distinct citation habits
Last month
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martech
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genai
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llms
New research suggests leading AI models each develop distinct 'information personalities', favouring different sources in their cited answers.
Siemens boosts AI data centre plans with new partners
Last month
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hyperscale
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dc
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ai
Siemens deepens AI data centre push, investing in Emerald AI and partnering with Fluence and PhysicsX to ease grid and power constraints.
Qualtrics boosts CX suite with new AI & automation tools
Last month
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uc
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data analytics
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digital transformation
Qualtrics unveils AI-driven CX upgrades to unify feedback, automate text analysis and deploy agents that resolve customer issues in real time.
AI drives wasted cloud spend higher despite FinOps gains
Last month
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hybrid cloud
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digital transformation
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hyperscale
Wasted cloud spend jumps to 29% as AI workloads surge, outpacing gains in FinOps maturity and sharpening focus on governance and risk.
Generational divides shape how shoppers use green data
Last month
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martech
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commerce systems
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partner programmes
Millennials, Gen Z and Baby Boomers want very different green data, forcing brands to tailor sustainability messaging by age group.
SRM Tech launches global Mobility Practise for SDVs
Last month
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digital transformation
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cartech
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partner programmes
SRM Tech unveils a global Mobility Practise to expand beyond embedded engineering into software-defined, connected and electrified vehicles.
Dropzone unveils AI Threat Hunter for 24/7 SOC hunts
Last month
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firewalls
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data analytics
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siem
Dropzone launches AI Threat Hunter to compress 40-hour manual threat hunts into 90 minutes, promising 24/7 autonomous SOC coverage by 2026.
Rubrik revamps MSP programme with PayGo & 24/7 support
Last month
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data protection
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dr
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ransomware
Rubrik launches MSP PayGo, 24/7 ransomware response and a new tiered partner model, eyeing booming demand for data protection services.
AI speeds up content production, but sameness a problem
Last month
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cx
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martech
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rpa
PhotoShelter report finds content is produced faster with AI, but brands are still battling generic content, stalled approvals and flat audience engagement.
Archive360, EVT partner to automate retention compliance
Last month
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storage
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erp
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data privacy
Archive360 and EVT launch joint retention solution to help financial firms automate record-keeping, cut risk and improve audit readiness.
Zero Networks unveils real-time Network Map 2.0 tool
Last month
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virtualisation
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firewalls
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ransomware
Zero Networks has launched Network Map 2.0, a real-time 'living map' to visualise hybrid networks and tighten microsegmentation security.
8x8 launches Engage globally to extend customer CX
Last month
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uc
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data analytics
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digital transformation
8x8 rolls out Engage globally, arming frontline and specialist teams with contact centre-grade tools to unify customer experience.
HackerOne warns of widening AI security & testing gap
Last month
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devops
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digital transformation
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cloud security
HackerOne warns AI rollouts are outpacing security, with 89% of organisations lacking full testing and incidents driving up costs.
Iran-linked wiper cyber attack cripples Stryker plants
Last month
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dr
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iot security
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mdm
Iran-linked wiper cyber attack cripples Stryker plants, disrupting implant production and locking thousands of staff out of global networks.
BrightEdge unveils AI tools to track search visibility
Last month
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data analytics
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cx
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martech
BrightEdge launches AI tools to show brands how they appear in generative search answers and how AI agents crawl and interpret their sites.
ConnectWise unit maps IT pay trends, automation push
Last month
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digital transformation
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it automation
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partner programmes
Service Leadership's 2026 IT pay report links eased wage inflation and new 'Digital Worker' automation metrics to profitability for providers.