About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon - Page 55
Only 10% of Asian businesses ready for personalised growth
Thu, 28th Nov 2024
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digital transformation
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cx
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martech
A mere 10% of businesses in key Asian markets are ready to adopt experience-orchestrated models, highlighting significant data management challenges.
Aussie online shoppers face fraud risks amid festive sales
Thu, 28th Nov 2024
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payment technologies
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paypal
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online shopping
As the festive season approaches, PayPal reveals 91% of Australians plan to shop online, but warns of rising fraud risks costing over AUD $500,000 last year.
Global trade challenges rise with AI & customs complexity
Thu, 28th Nov 2024
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supply chain
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ai
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outsourcing
A report reveals growing challenges in global trade, citing complex customs regulations, skills shortages, and AI's impact amid geopolitical disruptions.
CTOs reflect on ChatGPT's impact & future challenges
Thu, 28th Nov 2024
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digital transformation
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genai
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llms
As ChatGPT celebrates its second anniversary, CTOs share insights on its transformative potential, future challenges, and the evolution of AI in their sectors.
NTT DATA to acquire Niveus for Google Cloud expansion
Thu, 28th Nov 2024
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digital transformation
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supply chain
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genai
NTT DATA plans to acquire Niveus Solutions, boosting its Google Cloud capabilities with an additional 1,000 experts to enhance AI and data engineering services.
Experts warn of cyber risks as Black Friday approaches
Thu, 28th Nov 2024
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endpoint protection
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edr
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data privacy
As Black Friday and Cyber Monday approach, experts warn shoppers to be vigilant against rising cyber threats like malvertising and online fraud.
Cybersecurity expert predicts AI & fraud threats for 2025
Thu, 28th Nov 2024
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phishing
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email security
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supply chain
Matt Aldridge from OpenText Cybersecurity warns that enterprises must bolster their AI security measures in 2025 to combat evolving cyber threats.
AI could be key to restoring consumer trust in Singapore
Thu, 28th Nov 2024
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cx
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martech
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cdp
A Salesforce report reveals a significant drop in consumer trust among Singaporeans, with 75% of respondents seeking more consistent interactions and AI solutions.
AI's transformative role in business marketing by 2025
Thu, 28th Nov 2024
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devops
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data analytics
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cx
As AI's influence on marketing and customer experience intensifies, experts from Klaviyo, Jitterbit, and Canva share varied insights on its future impact.
71% of AI users regret data sharing due to privacy fears
Tue, 26th Nov 2024
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data privacy
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ai
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data sharing
A study from Syrenis reveals that 71% of AI users regret sharing their data, highlighting rising concerns over privacy in an AI-driven world.
CIOs warned of AI over-reliance in cybersecurity defence
Tue, 26th Nov 2024
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malware
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advanced persistent threat protection
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ai
Michael Marcotte warns CIOs against over-reliance on AI in cybersecurity, highlighting a critical shortage in cyber skills that threatens corporate security.
Shoppers warned of cyber risks during holiday deals
Tue, 26th Nov 2024
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phishing
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email security
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breach prevention
As the holiday shopping season approach, shoppers face rising cyber threats, with experts urging secure payment methods to protect sensitive data.
Zendesk report reveals CX benefits of adopting AI in APAC
Fri, 22nd Nov 2024
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digital transformation
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cx
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martech
A new Zendesk report reveals that companies adopting AI are crucial for enhancing customer experience, with APAC seeing up to 63% rise in cross-selling revenue.
North Korean operatives exposed in global tech job scam
Fri, 22nd Nov 2024
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malware
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crypto
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blockchain
SentinelLabs reveals North Korean operatives are masquerading as foreign IT professionals to infiltrate global tech markets and bypass sanctions.
Global firms adopting AI to surpass legacy tech barriers
Fri, 22nd Nov 2024
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data analytics
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digital transformation
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hyperscale
A new study reveals a global shift, with fewer than 24% of companies now viewing legacy tech as a barrier to embracing AI and machine learning advancements.
Study finds CEOs reluctant to lead workforce transformation
Fri, 22nd Nov 2024
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c-suite
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business transformation
A study by Orgvue reveals a stark divide in CEO attitudes towards workforce transformation, with many preferring to resign over major changes.
Survey: marketers call for new ad verification models
Fri, 22nd Nov 2024
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uc
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martech
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collaboration
A new Mediaocean survey reveals 66% of marketers seek positive ad verification models, citing rising costs and limited provider choices as key concerns.
AI, cloud & data centre tech set to transform 2025
Thu, 21st Nov 2024
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dr
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hybrid cloud
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converged infrastructure
As 2025 approaches, tech experts predict significant advancements in AI, cloud computing, and data centre technologies, reshaping industry landscapes.
Experts warn businesses of escalating cyber security threats
Thu, 21st Nov 2024
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mfa
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advanced persistent threat protection
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email security
As International Fraud Awareness Week unfolds, experts warn businesses about the rising threat of Business Email Compromise, urging vigilance amid evolving cyber risks.
Tokyo scientists enhance Ising machines for efficiency
Wed, 20th Nov 2024
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hyperscale
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dc
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cartech
Researchers at Tokyo University of Science have unveiled a matrix-folding method that enhances the scalability of Ising machines, boosting optimisation efficiency.