About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 14
Kaspersky report reveals disparity in IT security staffing
Wed, 19th Feb 2025
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it training
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cybersecurity
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smb
Kaspersky's 2024 report reveals stark contrasts in IT security staffing, with SMBs employing 33% security personnel versus 22% in larger firms, highlighting resource challenges.
Vertiv partners with Oxigen for Spain's largest data centre
Wed, 19th Feb 2025
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edutech
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uc
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ai
Vertiv has partnered with Oxigen to create Spain's largest data centre in Sant Cugat del Vallès, spanning 6,000 square metres and optimised for energy efficiency.
Valentine's Day spend rises 69% despite budget concerns
Wed, 19th Feb 2025
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ecommerce
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valentine's day
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retail
Valentine's Day spending in the UK surged by 69.2% in 2025, driven by a rise in budget-friendly gifting and a growing trend for locally crafted presents.
Long wait times & vague answers frustrate UK customers
Wed, 19th Feb 2025
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cx
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martech
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ai
Research by Cirrus reveals long wait times and vague responses in UK customer service provoke discontent, with older customers demanding faster resolutions.
NatWest selects five fintechs for growth programme support
Wed, 19th Feb 2025
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fintech
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payment technologies
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natwest
NatWest has selected five UK fintech startups for its new Fintech Growth Programme, offering support and mentorship to advance their innovative payment solutions.
IFS named leader in manufacturing & remanufacturing ERP
Wed, 19th Feb 2025
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saas
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erp
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ifs
IFS has been recognised as a leader in manufacturing ERP and remanufacturing software by IDC MarketScape, highlighting its tailored solutions across industries.
QBE report reveals emerging challenges for Singapore SMEs
Wed, 19th Feb 2025
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breach prevention
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ai
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inflation
QBE Insurance's annual SME surveys reveal challenges for small and medium-sized enterprises in Singapore and Hong Kong, highlighting rising costs and AI adoption concerns.
LRN report reveals gaps in global ethics programmes
Wed, 19th Feb 2025
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risk & compliance
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ai
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collaboration
LRN Corporation has unveiled its 2025 Ethics and Compliance Program Effectiveness Report, revealing significant discrepancies in global compliance efforts.
Gen Z employees often bypass workplace data protection
Wed, 19th Feb 2025
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data protection
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risk & compliance
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cybersecurity
A survey by Dojo reveals that over half of Generation Z workers in the UK fail to adhere to essential security protocols, risking data breaches.
Concerns rise over digital ID storage on phones in the UK
Fri, 14th Feb 2025
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physical security
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iam
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data privacy
A Thales survey reveals that one-third of UK residents are storing official ID on their phones, raising alarms over potential identity fraud.
Deepfakes & scams plague one-fifth of UK dating app users
Fri, 14th Feb 2025
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email security
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ai
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scams
A survey by Sumsub reveals that deepfakes pose a significant threat on UK dating apps, with 75% of users suspecting AI manipulation.
Juniper Networks unveils EX4000 Series Switches for AI
Fri, 14th Feb 2025
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network infrastructure
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digital transformation
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aiops
Juniper Networks has launched the EX4000 Series Switches, enhancing digital infrastructure with AI-driven capabilities and energy-efficient design for seamless connectivity.
AI agents revolutionising life across multiple sectors
Fri, 14th Feb 2025
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iot
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healthtech
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agentic ai
AI agents are set to transform daily life across sectors, optimising everything from smart homes to personalised shopping, according to Raphael Allstadt.
Retail report: UK consumers prioritise convenient deliveries
Fri, 14th Feb 2025
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cx
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martech
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omnichannel
The Metapack report reveals that by 2025, 60.1% of UK consumers prioritise delivery convenience, highlighting a shift towards innovative retail strategies.
Kaspersky warns of Valentine's Day gift scam surge
Fri, 14th Feb 2025
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email security
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cybersecurity
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scams
Kaspersky warns of a significant rise in Valentine's Day scams, with cybercriminals exploiting the holiday by creating fake websites for enticing gifts.
Marketers anticipate rise in content demands by 2025
Fri, 14th Feb 2025
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data analytics
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martech
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personalisation
A report reveals that 77% of marketers expect significant rises in content demands by 2025, amid budget pressures and evolving consumer preferences.
FourKites unveils AI agents Tracy & Sam for efficiency boost
Fri, 14th Feb 2025
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digital twins
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ai
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agentic ai
FourKites has introduced Tracy and Sam, AI-powered digital workers expected to boost supply chain efficiency by 40%, automating 80% of routine tasks.
Yandex unveils Perforator to cut server costs by up to 20%
Fri, 14th Feb 2025
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devops
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apm
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ai
Yandex has launched Perforator, an open-source tool that helps developers optimise server resource usage and potentially save millions in costs.
London tech salaries lead, Manchester & Leeds compete
Fri, 14th Feb 2025
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data analytics
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fintech
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ai
A new survey shows tech professionals in London earn an average salary of GBP £120,000, highlighting the city's status as a thriving technology hub.
NTT DATA's report highlights 2025 tech trends impact
Thu, 13th Feb 2025
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hyperscale
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dc
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ai
NTT DATA has unveiled its Technology Foresight 2025 report, highlighting five key tech trends set to transform businesses, including AI-enhanced communication.