Stories by Mike Hicks
Securing access to corporate systems, but not at the cost of usability
In an era of hybrid work and multi-cloud environments, the ‘edge’ of the network is now considerably more elastic and constantly being stretched.
Why it matters to choose the right cloud provider for you
Cloud and digital efforts will risk failing user expectations while lift-and-shift remains the main method of migrating and re-hosting application workloads.
Three unexpected consequences of your cloud choices
Selecting a cloud based on workloads or competition may not cover all bases. Maturity is needed in areas like cost and performance management.
Cloud cost-cutting is in vogue, but pitfalls abound
Something interesting is happening in cloud finance management, and the way to think about this is: there’s more than one way to skin the cloud costs problem.
‘Evidence and escalate’ is the new mantra for taking ANZ businesses digital
To do digital experience properly, we - as enterprise IT teams and network professionals - need to get on the front foot.
What is an internet outage?
As more essential services are delivered digitally, availability becomes the most pressing concern, writes Cisco ThousandEyes solutions architect Mike Hicks.
How SASE is helping organisations forge new digital work experiences
More organisations are reimagining the way that staff connect from remote locations, writes ThousandEyes principal solutions architect Mike Hicks.
Why taking a DevOps approach to network performance can improve application experience
By adopting a DevOps approach to their work, IT teams can achieve better optimised applications and consistent, reliable performance for end users.
Why better API monitoring is critical for achieving quality customer service
API monitoring is crucial for maintaining application performance. Adaptive API monitoring offers unprecedented visibility and testing capabilities.
Three keys to keep remote workforce operational: VPNs, SaaS apps, and internet health
Managing a remote workforce is a complex task for IT managers, requiring focus on remote worker enablement, SaaS deployment, and internet health.
Internet speed is not why your video meeting is slow
It’s time to stop confusing performance and latency, writes ThousandEyes principal solutions architect Mike Hicks.
Network intelligence is stopping a wave of DDoS misdiagnosis
Security teams already know the value of a layered defence; it’s time to add more layers, writes ThousandEyes principal solutions analyst Mike Hicks.