Stories by Jason Leonidas

APAC firms need a clear MTTR strategy to combat costly downtime
Last month
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ml
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ai
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new relic
Many developers and operations teams lack a clear vision for how to define MTTR, how to use it, and how to improve it in a consistent and sustainable way.

Applying a digital first mindset to bridge the legacy divide
Tue, 23rd May 2023
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devops
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innovation
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speed
Through the adoption of a technology-first mindset, even companies with significant legacy can implement strategies to innovate and accelerate change.

Disparate data causing headaches for ANZ businesses
Wed, 28th Sep 2022
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devops
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data analytics
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bi
APAC lags in unified data as developers juggle multiple tools, risking outages & business losses.

Human element key to world-class digital customer experience
Tue, 26th Apr 2022
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crm
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cx
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martech
The shift to digital is unstoppable, but the pressure on IT professionals is causing burnout. How can businesses reduce stress and retain talent?.