Stories by Anurag Vasisth
Why traditional loyalty programs are failing to meet modern customer expectations
Today
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crm
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cx
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personalisation
Traditional loyalty programmes are struggling to meet the evolving expectations of consumers, who demand instant rewards and personalised experiences.
How retail businesses can build loyalty this festive season despite financial constraints
Last month
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cx
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martech
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data privacy
As the festive season approaches, retailers must adapt to financial pressures by leveraging digital loyalty solutions to attract and retain value-seeking customers.
How businesses can meet the challenges of restricted consumer spending
Thu, 21st Nov 2024
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cx
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martech
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personalisation
As consumer spending tightens due to rising costs, businesses are turning to innovative loyalty programs to provide financial relief and foster brand connections.
Building customer loyalty in a fragmented digital ecosystem
Tue, 22nd Oct 2024
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data analytics
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cx
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martech
In a fragmented digital ecosystem, brands must adopt omnichannel loyalty strategies to foster deeper connections and meet evolving consumer expectations.
Retailers' Success: Capitalizing on Emerging Consumer Trends
Mon, 12th Jun 2023
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digital transformation
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cleantech
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shopping
As shopping habits change, digital solutions have become a silver bullet to help retailers build customer loyalty and engagement.
Harnessing digital innovations to maximise loyalty programmes and improve CX
Thu, 26th May 2022
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saas
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crm
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digital transformation
When it comes to the retail sector, merchants have never had access to so many different client touchpoints and data to understand their customers better.