Stories by Aaron Crowe
Loyalty laggards: Expert reveals which APAC sectors struggle with tech innovation
Last week
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cx
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martech
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airlines
Airlines, fuel, and quick-service restaurants in APAC lag in loyalty programme innovation, hindered by legacy tech and limited reward systems, says expert.
How ‘Cloud Adjudication’ benefits retailers in Southeast Asia
Last month
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cx
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martech
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commerce systems
Cloud-based adjudication boosts Southeast Asian retailers with fast, personalised offers, enhancing loyalty programmes and customer satisfaction across channels.