Retailers stories

How retailers and suppliers can achieve seamless data collaboration
Last week
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data analytics
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retailers
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data management
When both parties actively share and interpret data, they unlock efficiencies that streamline operations, reduce costs, and enhance customer satisfaction.

The power of audio experiences in retail and hospitality
Last month
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cx
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digital music
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productivity
The strategic use of audio experiences in retail and hospitality venues can significantly enhance the customer experience, drive sales, and even improve employee productivity and satisfaction.

How online returns harm Australian retailers' image
Mon, 28th Aug 2023
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retailers
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online shopping
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research
New research from Manhattan Associates has revealed how online returns processes are detrimental to shaping Australian retailers' perceptions.

Consumer experience: Is it forgotten in the Retail Media frenzy?
Tue, 22nd Aug 2023
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cx
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advertising
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retailers
Ultimately, it’s about the consumer experience. When we put the individual shopper at the centre of the advertising, everyone wins.

How to win customer loyalty in the age of AI
Tue, 22nd Aug 2023
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ai
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customer satisfaction
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customer loyalty
There is a tremendous opportunity in the next few years to start using AI on the data generated by loyalty programs.

Retailer investments driven towards AI to grow sales
Fri, 11th Aug 2023
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inventory management systems
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ai
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retailers
AI solutions enable retailers to enhance their customer experience by providing personalised recommendations and improving inventory management.

New research shows luxury retailers investment expectations
Mon, 24th Jul 2023
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retailers
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investment
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operational efficiency
New global research reveals that luxury retailers expect technology investments will boost operational efficiency across the sector.

Pattern’s platform identify unauthorised marketplace sellers
Fri, 21st Jul 2023
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paas
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resellers
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retailers
The eCommerce acceleration platform helped track down an estimated AU$2.5 million worth of potential unauthorised marketplace sales within or into Australia.

Australian retailers embrace the power of AI and automation
Thu, 13th Jul 2023
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it automation
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ai
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retailers
According to Shopify research, more Aussie retailers are embracing the power of AI and automation to boost productivity and efficiency.

eCommerce fraud fast becoming a crisis for merchants
Thu, 13th Jul 2023
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retailers
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fraud
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ravelin
eCommerce fraud is growing fast and financially impacting businesses across the globe, according to new research from Ravelin.

Solving returns crisis: Harnessing tech for a fashionable future
Tue, 11th Jul 2023
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retailers
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shopping
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customers
The fashion industry grapples with the repercussions of high return rates, particularly in the realm of clothing purchases.

5 Reasons online retailers should embrace smart content management
Tue, 20th Jun 2023
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retailers
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cms
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online retail
In today’s rapidly evolving digital landscape, delivering a seamless and personalised customer journey across every touchpoint has become a critical necessity.

Retailers' Success: Capitalizing on Emerging Consumer Trends
Mon, 12th Jun 2023
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digital transformation
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retailers
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shopping
As shopping habits change, digital solutions have become a silver bullet to help retailers build customer loyalty and engagement.

Australia punching above its weight when it comes to entrepreneurship
Wed, 17th May 2023
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retailers
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entrepreneur
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smb
Australian entrepreneurs are punching well above their weight, ranking third in the world when considering their direct impact on GDP.

Financial frugality and the technology device market
Tue, 4th Apr 2023
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smartphones
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retailers
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sales
Technology vendors and retailers need to consider the margins and value of their offerings to provide the right mix of affordable ‘value range’ and premium products.

Internet disruptions cost eCommerce retailers millions
Thu, 30th Mar 2023
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internet
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retailers
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catchpoint
Nearly 40% of all eCommerce retailers suffer customer-impacting disruptions, which cost up to $1 million per month.

Manhattan, Google, Zebra benchmark unified commerce retail
Thu, 23rd Mar 2023
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zebra technologies
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customer journey
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retailers
Analysis of real purchases and returns across digital and physical journeys finds unified commerce leaders outperform competitors by as much as 6X in revenues.

Flexible payment options vital in boosting eCommerce sales
Wed, 15th Mar 2023
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bnpl
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retailers
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online shopping
With the cost-of-living crisis putting pressure on household incomes, the need for flexible payment options has never been more urgent.

BigCommerce advances enterprise platform to drive merchant growth
Fri, 10th Mar 2023
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saas
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retailers
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bigcommerce
BOPIS continues to grow and has become an important tool for merchants with online and physical stores to provide a seamless experience between them.

Meet the metaverse generation: What consumers want from the metaverse
Fri, 10th Mar 2023
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metaverse
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retailers
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marketing
“There has been a lot of hype about the potential of the metaverse, but very little is known about what consumers expect."

Oxford spin-out Aistetic’s AI tool for clothing measurements
Thu, 9th Mar 2023
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low-code
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ai
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online shopping
Oxford University tech spin-out Aistetic’s new AI tool that scans the human body to provide accurate clothing measurements will save billions for UK retailers.

SM Retail partners Fluent Commerce in the Philippines
Thu, 9th Feb 2023
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inventory management systems
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commerce systems
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omnichannel
Fluent Order Management has gone live nationwide for SM Retail with the option to be used by over 50 brands, with Shop SM being the first cab off the rank.

Retailers to leverage technology to get ahead of customer demand
Fri, 27th Jan 2023
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cx
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retailers
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aruba networks
Against an uncertain macro environment, customers are going to be increasingly selective with how and where they spend their money in 2023.

Retailers can boost growth despite eCommerce declines
Wed, 21st Dec 2022
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retailers
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online shopping
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bluerock
To achieve ultimate success in online retail, retailers need an end-to-end ecommerce solution that integrates with their business systems.