SecurityBrief Asia - Technology news for CISOs & cybersecurity decision-makers

Retailers stories

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Retailers beware as fraud risk increases over holidays
Last week
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retailers
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online shopping
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fraud
eCommerce merchants have to stay alert and deploy a multi-layered fraud prevention solution, according to LexisNexis Risk Solutions.
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Shippit announces pivotal integration with Australia Post
This month
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martech
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omnichannel
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retailers
Integration benefits smaller local retailers in particular, allowing them to automate as much as 30% of manual fulfilment.
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VTEX and Adyen partner to extend unified commerce experience
Thu 22 Sep 2022
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commerce systems
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asia pacific
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partnerships
"Through our partnership we are creating an all-in-one place that allows sellers to meet customers where they are in the buying process and unlock opportunities."
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Commission cracks down on sales practices that mislead online shoppers
Fri 16 Sep 2022
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cybersecurity
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commerce commission
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retailers
The Commerce Commission has issued a formal warning to online gift-box retailer, Occasion Box, for making false and unsubstantiated claims.
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80% of ANZ’s biggest digital retailers don’t pass Google’s customer experience assessment
Mon 22 Aug 2022
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cx
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crm
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martech
It’s not easy to say what makes a “good” digital experience. But if you’re focused on revenue, you need to put serious emphasis on how fast and useful a page feels to the customer at the other end.
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AU retailers rate their states for doing business
Wed 17 Aug 2022
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retailers
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retail
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business confidence
Retailers are optimistic about economic conditions and potential for business success in their own states, despite the current economic climate. 
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Understanding modern retail through the Gen Z filter
Wed 27 Jul 2022
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digital transformation
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open source
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gen z
Retailers face the challenge of managing their own digital transformation while also scrambling to serve the needs of a younger and increasingly online-savvy audience.
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Retailers must invest in new tech to keep up with online shopping demand
Mon 4 Jul 2022
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digital transformation
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cx
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martech
There's a higher demand for more purchasing opportunities at our fingertips, as well as greater expectations when it comes to the online customer experience."
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How focusing on user experience will help your online marketplace thrive
Fri 17 Jun 2022
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crm
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contact centre
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cx
Setting up a successful online marketplace calls for more than mere systems integration.
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Retailers amongst most targeted by cybercriminals
Thu 2 Jun 2022
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cybersecurity
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retailers
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online shopping
While online shopping has opened up a new world of convenience, it has meant retailers have increasingly become targets of cyber attacks and scammers. 
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Digital commerce fraud: What it is and how to stop it
Tue 31 May 2022
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online shopping
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online fraud
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retailers
Australia and New Zealand have experienced a 15% spike in sales from the previous year, continuing a trend that accelerated during the pandemic as the world turned to online shopping.
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Shortening the click-to-customer cycle through smart technologies
Mon 23 May 2022
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crm
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contact centre
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pos
Speed of delivery without accuracy is a dealbreaker for consumers. How can retailers operating in an omnichannel environment overcome the challenge of click-to-customer cycle times.
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ANZ shoppers plan to spend less, be more selective
Fri 22 Apr 2022
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retailers
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bigcommerce
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online shopping
For retailers, 2022 is set to be a year of introspection as shoppers across Australia and New Zealand indicate they plan to spend less.
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Aussies vote on the toughest jobs in online shopping
Fri 8 Apr 2022
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crm
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martech
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retailers
Shoppers have revealed how much, or how little, they know about what goes into the online shopping process in a new survey by CouriersPlease. 
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Metaverse to disrupt channel strategy for retailers
Thu 17 Mar 2022
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vr
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metaverse
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retailers
Retailers will have to combine a physical footprint with their virtual reality stores, paying for physical and virtual real estate.
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Supply chain woes set to continue in 2022 - Shopify
Tue 18 Jan 2022
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commerce systems
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martech
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inventory management systems
"In the months ahead, we will see logistics companies build more resilient supply chains with a heightened focus on digitisation and decentralisation."
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Retail giants abandon paper receipts this Christmas
Fri 10 Dec 2021
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digital transformation
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christmas
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retailers
Slyp says partnerships with several leading fashion retailers will see the retailers switch off paper receipt printing for in-store purchases across a combined 42 stores.
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How retailers can transform using data in the cloud
Wed 8 Dec 2021
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cloud
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bi
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big data
Cloud can do much more than reduce a retailer’s cost of computing and data storage. In fact, it can offer new experiences to both employees and customers.
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2021 the year of retention for retailers - report
Mon 29 Nov 2021
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retailers
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bigcommerce
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online shopping
Transparent delivery, flexible payment options and website speed are key factors driving online shoppers.
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COVID-19 pandemic continues to change Kiwis' shopping habits, report finds
Fri 5 Nov 2021
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commerce systems
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martech
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payment gateways
A new survey of New Zealand consumers from Shopify demonstrates the ways New Zealanders are evolving their shopping habits and preferences in line with the COVID-19 pandemic.
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Cybercriminals increase attacks on vulnerable retailers as global supply chain crisis worsens
Thu 4 Nov 2021
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ddos
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cybersecurity
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martech
“The 2021 holiday shopping season is shaping up to be a nightmare for both retailers and consumers."
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You're invited for breakfast bites: Who's winning the direct-to-consumer battle in eCommerce
Thu 4 Nov 2021
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retailers
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retail
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similarweb
Many brands are seeing the appeal of selling direct to consumer (DTC), particularly during the massive shifts in buying behaviour during the course of the pandemic.
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Aquila Technology customers urged to change passwords after data breach
Wed 29 Sep 2021
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cybersecurity
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breach prevention
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retailers
A data breach of the Lower Hutt retailer's systems may have compromised customers’ personal and credit card information.
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PIMworks introduces instant product syndication tool
Fri 3 Sep 2021
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retailers
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product management
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channel ecosystem
The tool allows retailers to syndicate their product data to multiple channels, including Amazon, eBay and Flipkart, with a single click.
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