"Adapting to new work modes and increasing digital customer engagement represent key digital transformation objectives driven by the pandemic."

Pandemic challenges have catalysed technology trends across the globe and accelerated organisations' digital transformations sooner than initially predicted. 

The number of connected devices globally is projected to increase from 30.4 billion in 2020 to 200 billion in 2030 at a compound annual growth rate (CAGR) of 20.7%.

IoT-managed services providers are expected to leverage vertical expertise to expand globally, experiencing significant growth overall.

“UI technologies will be an important component in the shift from the office to a virtual workplace that is mobile and more flexible, while interactive interfaces have expanded the scope of businesses to engage with their customers and build deep relationships."

“Although relatively new to the cloud market, Tencent Cloud has become one of the fastest-growing players to penetrate the global industry.” 

The proliferation of cloud-based deployments will largely drive this, the report says, as the COVID-19 pandemic motivates more enterprises to move their workloads to the cloud and rely more on the internet. 

“Avaya’s leadership position in the Southeast Asia and APAC contact centre markets is built on its product innovation," says Frost & Sullivan.

Deployments of more sophisticated, cloud-based applications are expected in the more ‘mature’ markets in the region, including Australia, New Zealand, Japan, Singapore and South Korea. 

This figure represents a growth from $945 million in 2019, according to IDC’s inaugural forecast for such statistics, with a five-year CAGR of 43.4%.

To support future applications, enterprises should explore 5G capabilities to serve their wireless connectivity requirements, the company says.

Retail, banking and technology sectors are driving the global holistic web protection market, according to new findings from Frost and Sullivan.

Demand for machine intelligence and artificial intelligence applications at the edge is driving the market adoption of edge analytics, Frost & Sullivan finds.

4G fixed wireless access (FWA) is now being delivered through 406 mobile operators in 164 countries around the world, but now is the time for 5G to mimic the same successes.

According to a report from Frost & Sullivan and Envirosuite, environmental management tools can bring growth, innovation and bottom-line savings.

Enterprises’ heightened threats from criminal entities and state-sponsored actors are strongly encouraging them to adopt network security solutions.

Digital Realty has scooped the 2020 Competitive Strategy Innovation and Leadership Award for the Asia Pacific data center industry.

The investment into Roubler will see MYOB integrating the workforce management platform into its own offerings.

As the industry has been reshaped by the global pandemic, a new report outlines how to stay ahead in the digitally-driven future.

"For the industry ecosystem to develop, it is necessary to discuss how to bring 5G to the next level."

The report predicts that the professional headset market will witness robust growth due to the increased popularity of cloud meeting services and remote working practices.

By 2022, 90% of industrial enterprises will be utilising edge computing, with the multi-access edge computing market set to reach $7.23 billion by 2024.

According to Frost & Sullivan, the number of remote workers post-COVID-19 will be up to 500% greater than pre-pandemic, creating a huge demand for online meeting platforms.

"Despite the current crisis, BDA continues to be among the top three deployment priorities for enterprises, after data security and replacing legacy systems."