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Artificial intelligence / AI
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Going rogue: The challenges of AI in customer service
AI technologies are becoming increasingly sophisticated, and can add immense value to organisations — but they are by no means foolproof.
Three AI projects that come close to making HAL 9000 a reality
Three AI beings that rival the intelligence of the famed HAL 9000.
Who’s ready for augmented intelligence? The AI investment gap
The AI Investment Gap – a discrepancy between C-Level executives who understand AI and those who have yet to deploy it into their business.
The definition of cool: 4 A/NZ companies declared Cool Vendors by Gartner
Cool Vendors exist across all major areas of technology innovation, says Gartner, and they stand out because of their disruptive capabilities.
Pure Storage looks to AI for new era of data storage automation
Pure Storage has infused artificial intelligence into its portfolio with the launch of a new engine called Pure1 META.
Artificial intelligence finds its way to New Zealand farms
New Zealand farmers are among the first to experiment with a new A.I. called Betty.
A trillion-dollar boost: Salesforce releases new research on the economic impact of AI on CRM
By 2021, AI-powered CRM activities could increase global business revenues by US$1.1 trillion and create 800,000 net-new jobs.
New innovation lab opening in China to stimulate innovation in AI
iQIYI has revealed its plans to set up an innovation lab with the aim to develop artificial intelligence (AI) benchmarks with global partners.
Research discovers predicted year robots could replace us
Research generates predictions of when AI and Robotics are likely to exceed human workers.
Tata Consultancy Services & Intel collaborate to drive digital transformation
They have joined forces to build a "future ready reference architecture" for the IoT, Cloud, 5G, AI, and data center infrastructure management.
AI system takes some of China's gruelling math exams
An AI built to take on tough math exams managed to get through several papers in only two hours. But did it get good marks?
Salesforce announces AI-powered B2B marketing solution
Einstein ABM enables marketing and sales teams to precisely target their most valuable accounts, personalise campaigns and engage with prospects.
Pegasystems announces AWS integration in customer service solution
Pega clients can now embed the Amazon Connect experience directly into Pega Customer Service to provide agents with full customer context.
Tech in China, start-ups, sports & fashion: CES Asia's 2017 line up
As a part of CES Asia 2017, Startup Park will showcase at least 75 start-ups around the world from ten countries.
Bluewolf announces new AI telco Salesforce solution to deliver better CX
Bluewolf integrates IBM Watson APIs, Vlocity and Salesforce Einstein to improve experiences for telecommunication agents and customers.
Photo Gallery: NetEvents European Spotlight - a meeting of global vendors
We were in London for a recent conference where vendors convened to discuss the state of IT and where it is going next - check out the photos.
Meeting the challenges of big data in the modern data centre
We’re in the midst of a communications revolution where enterprise data centre networks must keep pace with ever increasing capacity demands.
Global trendsetters & innovators convene at NetEvents to chew over what's next
We're currently in London at the NetEvents conference where innovators in cloud, IoT, AI & security have congregated to discuss the future.
AI poised to double NZ’s growth rate in next 20 years - provided we embrace it
“AI has the potential to overcome the physical limitations of capital and labour and open up new sources of value and growth.”
CrowdStrike raises $100m in massive funding round backed by Accel & Telstra
“The investment will enable CrowdStrike to build on the incredible momentum the company has experienced globally and expand its presence."
Singapore law firm boosts security with 'enterprise immune system'
Shook Lin & Bok LLP has deployed Darktrace security to protect clients' sensitive data, creating an enterprise immune system for their law firm.
Survey: Rise of Aussie businesses planning big data projects
The survey also shows that Australian businesses are failing to use the new rich information on offer to better understand customers.
No longer Sci-Fi, AI is something NZ needs to discuss
"The rapid development of AI technologies presents innumerable opportunities and challenges for New Zealand."
Virtual digital assistants to overtake world population by 2021
Ovum has released on the AI digital assistant market, revealing partnerships to be key differentiators in the years head.