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With AWS CCI, we wanted to make it easy for customers who use different contact center providers to add AI and achieve new levels of operational efficiency."More

Qurious.io uses artificial intelligence to help customer service employees deal with customers.More

During 2021, CIOs will have to work throughout their organisations and apply digital technologies and data to unlock new business opportunities, writes Cohesity head of systems engineering A/NZ Derek Cowan.More

To support future applications, enterprises should explore 5G capabilities to serve their wireless connectivity requirements, the company says.More

In the wake of the Payment Times Reporting Scheme coming into effect this year, the two companies have developed an approach to save businesses time and money.More

The acceleration highlights wide recognition that the world cannot afford the human and economic cost of another pandemic.More

AI application growth will be constrained by technology vendors embedding AI functionality into existing software products with greater frequency.More

The spending on AI by the financial services sector in Asia/Pacific is estimated to grow at a compound annual growth rate (CAGR) of 22.1% in the 2019 - 2024 period to reach US$4.29 billion in 2024.More

A greater use of AI assistance and a huge increase in mobile phone shopping is in store over the next year.More

Demand for machine intelligence and artificial intelligence applications at the edge is driving the market adoption of edge analytics, Frost & Sullivan finds.More

Includes 16 x 30-watt Gigabit PoE ports, 2 x 2.5GbE host management ports, Intel J4125 quad-core 2.0 GHz processor, and 4 x 3.5-inch SATA drive bays.More

To address the increasing number of cyber-attacks and data privacy concerns, more organisations should focus on ensuring their data platform can provide consistent data security, governance, lineage, and control across their hybrid cloud next year.More

"While it is common practice to share AI methodologies and findings in other industries, cybersecurity has lagged in this effort."More

“This ease of use enables AI edge app development for wider teams from AI developers to system builders to business domain subject matter experts."More

The programme introduces new opportunities for partners to capture business through Juniper’s AI-Driven enterprise strategy. More

"This past year has shown us that the real power of AI is in helping companies take action and respond to changing conditions in real time."More

Robotic Process Automation creates a digital workforce, using machine learning to work autonomously or in partnership with human employees. This combines human creativity and judgement with the reliability and predictability of robots.More

Mark your calendar - these are the dates you need to knowMore

CISOs must determine what their organisation’s security goals are, including the organisation’s risk profile and appetite, and, of course, their budget.More

The updates to the machine learning platform aim to meet the needs of existing ML developers and reduce barrier-to-entry for new users.More

The new collaboration’s purpose is to advance and develop technologies that strengthen privacy and trust for decentralised AI. More

As well as machine learning, big data and data science emerged as the most mentioned trends among the AI influencer discussions.More

The platform will leverage several of Microsoft’s services, including Microsoft 365, Teams, Dynamics 365 and Power Platform.More

Already available to more than one million Amazon AWS users around the world, this launch provides Azure users with AI operation of Web Application Firewall (WAF) rules, expanding WafCharms availability to 60% of the world's cloud users. More