Newsdesk's stories - Page 2
Salesforce announces new AI-powered workflows in Service Cloud
The new workflows enable customer service teams to predict, route and solve customer needs, and offers new digital contact centre innovations.
Infosys launches Equinox, its new digital commerce platform
The platform is designed to deliver personalised commerce experiences for B2B and B2C buyers.
Synopsys announces overhaul of app security testing tool
Synopsys has announced the availability of new features of its Rapid Scan tool, which provides vulnerability detection for open-source code.
'Zoom fatigue' is turning Australians into frustrated multitaskers - Uniphore survey
72% of consumers felt either somewhat, very, or extremely engaged with other participants.
Mergers and Acquisitions
InMoment acquires natural language processing provider Lexalytics
As a result of the acquisition, InMoment can leverage Lexalytics’ experience in structured and unstructured data and text analytics solutions.
Mergers and Acquisitions
Vantage Data Centers to launch in APAC via PCCW & Agile Data Centers acquisitions
The expansion will see Vantage Data Centers offer services across Tokyo and Osaka in Japan, as well as, Hong Kong, Kuala Lumpur, and Melbourne, Australia.
Attivo Networks launches credential-cloaking tool to deter data thieves
The tool is part of Attivo’s Endpoint Detection Net suite, and is aimed at enabling organisations to hide credentials from would-be attackers and their tools.
Vodafone NZ launches new remote working security tool
Partnering with Palo Alto Networks, the solution uses advanced threat protection technology to safeguard users and ensures a secure remote working environment.
The two 'must-have' trends CFOs should capitalise on — Gartner
Hyperautomation and intelligent composable business should be immediately prioritised, according to a new Gartner report.
Katana Technologies and Orca Security form partnership with eye on compliance
The partnership will enrich Katana Technologies’ public cloud visibility, with a primary aim to improve compliance on its IT service offerings.
Mergers and Acquisitions
Ping Identity names new channel manager for A/NZ
Robert Cipriani will be responsible for managing Ping Identity’s channel organisations within the region and supporting partner go-to-market strategies.
Search engine marketing firm Botify eyes APAC expansion after $55m funding round
While the US market accounts for 60% of the company’s revenue, the company says it is established and growing its operations in Asia Pacific.
Gartner Magic Quadrant
Qlik named as Challenger in Gartner MQ for Data Integration Tools for 6th consecutive year
Acording to Qlik chief product officer James Fisher, the company’s data integration platform helps to create, automate and manage analytics data pipelines.
Wearables shipments on the rise as consumers head back outdoors - IDC
IDC's latest report notes a 32.3% increase in global wearables shipments in the second quarter of 2021.
Globalization Partners & PayGroup team up to boost HCM and payroll capabilities
The partnership will enable PayGroup clients in Asia Pacific to access Globalization Partners’ employment platform.
FedEx launches e-commerce shipping service
Businesses can offer their customers shipment services with delivery times between 1-5 business days within Asia Pacific, the Middle East and Africa (AMEA).
APAC organisations increasingly adopting AIOps to transform workforce
By 2023, 75% of Global 2000 IT organisations will have adopted automated operations to transform their IT workforce, according to IDC.
Data center construction
NTT on track to expand data center footprint by 20% in next year
NTT president and board director Masaaki Moribayashi says the pandemic has led to global dependence on online services and infrastructure.
Unplanned outages cause Kiwibank to go offline for second time in three days
The latest issue comes after planned maintenance on Kiwibank’s IT systems in the early hours of Sunday morning.
TechnologyOne makes first international acquisition
“It demonstrates our deep commitment to serving the higher education sector and the UK market," says founder.
Equinix to acquire Mumbai data centers from GPX for $161m
As part of the acquisition, the company will establish Equinix India, to be led by managing director Manoj Paul.
PIMworks introduces instant product syndication tool
The tool allows retailers to syndicate their product data to multiple channels, including Amazon, eBay and Flipkart, with a single click.
New sales tactics drive online retail in APAC market - Forrester
Asia Pacific’s online retail market will be worth $2.8 trillion by 2025, up from $1.7 trillion in 2020.
FTS Group changes name to Atturra in effort to unite IT brands
The rebrand to Atturra brings together eight companies under FTS Group, including ANATAS, Cubic Consulting, ESAM Consulting, Galaxy42, KoBold, Mentum Systems, Noetic, and Veritec.